Winners & Shortlists

ARE YOU KLAUS-HEIDI?

TitleARE YOU KLAUS-HEIDI?
BrandLUFTHANSA
Product/ServiceAIRLINE TICKETS
Entrant Company DDB STOCKHOLM, SWEDEN
Advertising Agency DDB STOCKHOLM, SWEDEN
Credits
Name Company Position
Jerker Fagerström DDB Stockholm Executive Creative Director
Magnus Jakobsson DDB Stockholm Creative Director
Fredrik Simonsson DDB Stockholm Creative Director
Daniel Vaccino DDB Stockholm Copywriter
Joakim Khoury DDB Stockholm Art Director
Patrik Pagréus DDB Stockholm Art Director
Jens Thelfer DDB Stockholm Copywriter
Daniel Mencák DDB Stockholm Art Director
Oskar Pernefeldt Art Director Assistant
Katarina Mohlin DDB Stockholm Digital Producer
Katarina Bäcklund DDB Stockholm Account Manager
Charlotte Lusiak DDB Stockholm Account Director
Christoffer Mård DDB Stockholm Digital Planner
Alexander Ekman DDB Stockholm Web Developer
August Björnberg DDB Stockholm Web Developer
Martin Runfors DDB Stockholm Web Director
Andreas Fabbe DDB Stockholm Technical Director
Christian Björnerhag
 DDB Stockholm Retouch
Tor Westerlund DDB Stockholm Graphic Designer
Simon Strand Simon Strand PR PR

The Campaign

By selling the dream of Berlin rather than the cheap Berlin Lufthansa wanted to grab an emotional advantage on the competitive Stockholm-Berlin Route. Playing off Swedes love for the city, we offered up one free new life including a one-way ticket, a pre-payed apartment and everything you needed to start fresh. The catch? You had to prove your dedication by legally changing your name to Klaus-Heidi, a gender-bender double name fit for the modern Berliner. The challenge was launched through an integrated campaign with digital, direct and PR, but no bought media. Klaus-Heidi made headlines in The Economist, Spiegel, Huffington Post, Russia Today, Fox and many others: reaching over 240 million impressions. During its peak it stood for 25 % of mentions of Lufthansa’s brand in social media globally. 42 Swedes changed their names. 41 had to settle for a VIP Lufthansa Silver Card. The winner Klaus-Heidi Andersson got an official welcome from Berlins Mayor, who coincidently, is named Klaus.

Success of the Campaign

A simple dare that according to the Economist sounded like “a bar bet” became an international success. Lufthansa sold out an Airbus 319 based on sales from the site. 1100 people downloaded the name-change-application. 42 Swedes changed their name to Klaus-Heidi. 41 got a VIP Lufthansa-card with 10 000 points, the winner got a welcome from Berlins Mayor, a free food sponsor in German food chain Kaiser and more. The campaign got 240 million impressions, made the news in over 30 countries and was a re-occurring topic on Swedish national TV. During its peak it stood for 25% of Lufthansa’s mentions in social media globally and was the main driver to Lufthansa.com behind Google. Magnus Engvall at Lufthansa summarized the campaign like this: "We brought the two nations of Sweden and German closer to each other. An ultimate goal for any airline - especially for Lufthansa”.

Describe how the campaign/entry was launched and executed across each channel in the order of implementation.

The campaign was launched through an integrated campaign led by promotion, PR, direct and digital. At heart the campaign is a PR-driven idea consisting of one simple question, and a silly one at that: Do you love Berlin enough to change your to name? The campaign-site featured a promotional film, selling the dream of Berlin and declaring the dare. At the site the viewer could check out hos or her new life in detail, grab a discount to Berlin or simply download a legal name-change-application and apply directly to become Klaus-Heidi. The site sold the dream of Berlin and invited the consumer to step into Klaus-Heidi’s shoes. The site was supported by direct, digital and more but was first and foremost a PR-vehicle for the competition and ultimately Lufthansa’s flights to Berlin.