| Title | FIRECREST PATIENT PORTAL |
| Brand | PHARMACEUTICAL COMPANIES/ CLINICAL TRIAL SPONSORS |
| Product/Service | FIRECREST PATIENT PORTAL |
| Category |
G01. Patient Assisted Living |
|
Entrant Company
|
ICON FIRECREST Limerick, IRELAND
|
|
Advertising Agency
|
ICON FIRECREST Limerick, IRELAND
|
Credits
| Gareth Milborrow |
Icon Firecrest |
Senior Director Clinical Development |
| Lucy O' Keeffe |
Icon Firecrest |
Product Development Manager |
| Declan Kiernan |
Icon Firecrest |
Product Development Manager |
| Eoin Doogan |
Icon Firecrest |
Product Owner |
| Joyce Moore |
Icon Firecrest |
Director Feasibility |
| Paddy Donnelly |
Icon Firecrest |
Scrum Master |
| Liam Carroll |
Icon Firecrest |
Multimedia Developer |
| Laura Joyce |
Icon Firecrest |
Software Test Manager |
| Debbie O' Donovan |
Icon Firecrest |
Validation Manager |
The Brief
The Firecrest Patient Portal was designed to address these challenges. It enables patients to view information regarding specific clinical trials related to their condition, is designed to enhance the patient’s understanding of the treatment(s) under investigation, and helps them be truly informed before consenting to participate in a trial. The portal solution is designed to enhance the engagement of patients in the trial development process and is in line with ICH E6 guidance, which recommends that patients receive “ample time” to review consent materials and ask questions.
Creative Execution
ICON Firecrest recognised an opportunity to create dedicated patient recruitment services for key sponsors around the globe. In response to this, the Patient Portal [https://test2.firecrestclinical.com/patient-portal/#/002/studies/beacon/index] was launched globally in June 2015. It is a patient recruitment website providing information to the general public on specific trials and allows patients to register interest in participating. The originality in the design allows for a generic website to be cloned and, thus, the provision of three hierarchical offerings, depending on the sponsor and patient needs. The base product can be localised for language, regulations, trial site, and other site/regional factors, and enables the potential participant to check eligibility and register for a follow-up meeting. The customised product lets sponsors change the look and feel by arranging the pages and order of functionality to meet specific needs. The bespoke product allows for the addition of new features and functionality as required.
Firecrest Patient Portal is helping accelerate clinical trial feasibility and recruitment times, engage participants at trial start-up and during the trial, and improve the informed consent process, thereby, reducing time and costs compared to standard approaches and historical data.
• The Patient Portal 2D and 3D videos engage and empower patients to play a more active and informed role in trials, driving patient-centricity and improving compliance.
• Patient Portal is part of the larger ICON Firecrest offering proven to increase screening rates by 56%, reduce protocol deviations by 50% and reduce data queries by 45% (results tabulated in a controlled environment across 50 trials).
• The overall cost to recruit and retain patients in a clinical trial is reduced with Patient Portal.
• Despite intensive and costly monitoring, 5 % of all FDA findings are due to errors in the process of obtaining informed consent. Patient Portal helps eliminate these errors.