DEAD AIR

TitleDEAD AIR
BrandBUNDESVERBAND KINDERHOSPIZ
Product/ServiceBUNDESVERBAND KINDERHOSPIZ
Category B04. Fundaraising & Advocacy
Entrant Company SERVICEPLAN Munich, GERMANY
Advertising Agency SERVICEPLAN Munich, GERMANY
Advertising Agency 2 SERVICEPLAN HEALTH & LIFE Munich, GERMANY
Media Agency TK-ONE Duesseldorf, GERMANY
Production Company NEVEREST Munich, GERMANY
Production Company 2 INSTANT RECORDS Munich, GERMANY
Production Company 3 ISARMUSIK Munich, GERMANY
Credits
Name Company Position
Alexander Schill Serviceplan Chief Creative Officer
Mike Rogers Serviceplan Health/Life Executive Creative Director
Christoph Bohlender Serviceplan Health/Life Creative Director/Copywriter
J. Jackson Serviceplan Health/Life Copywriter/Art Director
Sven Hartmann Serviceplan Health/Life Graphic Designer
Chris Hirschäuser Freelancer Cinematographer/Director
Joerg Altner Instant Records Ton und Medienkonzept Producer
Anett Gruenbeck Neverest Creative Producer
Manuel Kotulla Neverest 3-D/Special Effects
Tanja Kerner Neverest 3-D/Special Effects
Robert Csakvari Neverest 3-D/Special Effects
Thomas Koch tk-one Mediaberater
Lukas Bohlender Isarmusik Music Producer

The Brief

A flaw in the charitable constitution in Germany has created a lack in funding for the German Association of Children’s Hospices. Our goal was to raise awareness and motivate people to donate funds for its new Children’s Hospice Helpline. We would achieve this by poignantly communicating the necessity of a dedicated 24-hour, professional children’s hospice helpline in an impactful and creative way. Due to children’s hospices being a very sensitive subject, many would avoid giving it much thought. Our aim was to show them the reality and struggles that terminally ill children and their families experience in an unavoidable way.

Creative Execution

We worked together with Sebastian, a brave terminally ill child and his family, to create an experience that would appear on live-radio during one of Germany’s most popular call-in shows. Sebastian was able to ask the host his tragic question, one of many questions that terminally ill children and their families often ask. It was arranged to occur, seamlessly, during a conversational call-in show for maximum impact. To reach as many people as possible, we ensured that the experience happened during the show with the channels highest listenership. Dead Air easily communicated the tragedy and uncertainty that terminally ill children and their families experience to a broad public through a conversation that those families frequently encounter, and their struggles to resolve it. The striking 12-seconds of dead air, tragically and efficiently showed how necessary the Children’s Hospice helpline is in providing professional help, comfort and answers to those in need.

The emotional impact that “Dead Air” had on the public was seen instantly. Donations to the German Association of Children’s Hospices tripled immediately after the experience aired. The poignancy and immense success of “Dead Air” enabled it to be repeated and spoken of on Germany’s national radio station, “Deutschlandfunk”. Due to the massive impact of "Dead Air", the project will be rolled out internationally.

A live radio event in the form of a striking conversation was chosen as the clearest way to communicate the necessity of a dedicated children’s hospice helpline. Using this method we were able to provide a live experience of the kind of heart-breaking questions that terminally ill children and their families often ask. We were also able to very clearly demonstrate, directly, how very important a dedicated children’s hospice helpline really is. With this unique experience and striking dead air, caused by the hosts loss of words, we were able to simultaneously promote the helpline to those who need it and activate others into donating to the cause.