YOU'VE BEEN SERVED

TitleYOU'VE BEEN SERVED
BrandZOEGAS
Product/ServiceCOFFEE
Category B01. Fast Moving Consumer Goods
Entrant Company DDB STOCKHOLM, SWEDEN
Advertising Agency DDB STOCKHOLM, SWEDEN
Media Agency MEDIACOM Stockholm, SWEDEN
Credits
Name Company Position
Tomas Granath Ddb Stockholm Art Director
Martin Lundgren Ddb Stockholm Copywriter
Giselle Almonacid Ddb Stockholm Account Director
Katarina Bäcklund Ddb Stockholm Account Manager
Cornelia Wangel Ddb Stockholm Planner
Jesper Hellzén Ddb Stockholm Designer
Pärmartin Jonsson Ddb Stockholm Graphic Designer
Peter Danielsson Ddb Stockholm Graphic Designer
Anna Hellenberg Ddb Stockholm Print Manager
Christian Björnerhag Ddb Stockholm Photoshop Artist
Susanna Hillborg Ddb Stockholm Digital Account Manager
Magnus Svensson Ddb Stockholm Digital Account Director
Emelie Thorén Ddb Stockholm Editor

Creative Execution

The campaign was lunched trough a series of web films showing the Zoegas character Jim serving people with non-tasteful behaviour and more importantly urging the viewer to report non-tasteful behaviour trough the Zoegas campaign hub. At the site you simply filled in the violation and the person was then sent a package of Zoegas coffee – for a more tasteful life. It was also possible to report non-tasteful behaviour directly in social media where the notified tweet, instagram pic, etc got an auto-response where they got discount on Zoegas coffee – for a more tasteful life. They had been served.

2.000 samples distributed in the first 2 hours of the launch of the campaign. 1,2 million views on the films. +30% more searches on Zoegas brand than same period last year. (During weeks 16 and 23) 20.000 more followers on fb since the beginning of the campaign (During April – Sept 2015) Results in the MediaCom Brand Health survey of the campaign. Brand awareness: +9% Consideration to buy: +9% Intention to trial: +7% Consideration to repurchase: +7% And this was achieved on a third of the media budget the year before.

Sweden is the second largest coffee consuming country in the world witch gives us quite a cluttered coffee market where a number of brands want to reach out as the most tasteful. In this melting pot of tastefulness we where asked to make Zoegas coffee stand out, without going away from their original position - taste. Furthermore, get people to actually try out Zoegas – to prove that it really is more tasteful than the competition. But instead of fighting with the other brands to be the most tasteful we started our own fight: Against the non-tasteful. We actually turned it into a violation – and as you know, sooner or later violators get served… In this case a cup of Zoegas – for a more tasteful life.