CLOSE THE LOOP

TitleCLOSE THE LOOP
BrandH & M HENNES & MAURITZ
Product/ServiceCLOTHING, FOOTWEAR & ACCESSORIES
Category E01. Social Video
Entrant Company FORSMAN & BODENFORS Gothenburg, SWEDEN
Advertising Agency FORSMAN & BODENFORS Gothenburg, SWEDEN
Production Company CALLBOY Stockholm, SWEDEN
Credits
Name Company Position
Anna Qvennerstedt Forsman/Bodenfors Copywriter
Karin Frisell Forsman/Bodenfors Art Director
Leif Sorte Forsman/Bodenfors Account Supervisor
Joachim Levin Forsman/Bodenfors Account Manager
Ellinor Bjarnolf Forsman/Bodenfors Designer
Maja Bredberg Forsman/Bodenfors Pr
Jenny Ring/Joel Borg Forsman/Bodenfors Music Supervisor
Magnus Kennhed Forsman/Bodenfors Film Agency Producer
Helena Wård Forsman/Bodenfors Digital Agency Producer
Erik Zetterberg H/M Inhouse Head Of Creative
Daniel Herrmann H/M Inhouse Head Of Marketing
Pär Zetterberg H/M Inhouse Project Manager
Lars Nilsson H/M Inhouse Producer Film
Erik Hagström H/M Inhouse Operative Project Manager Digital
Maria Giertz H/M Inhouse Project Manager Social Media
Karin Brinck H/M Inhouse Project Manager Sustainability
Annika Sandström H/M Inhouse Head Of Media
Anna Eriksson H/M Inhouse Pr
Max Vitali Callboy Director
Mattias Rudh Callboy D.o.p

Creative Execution

To generate maximum engagement through a genuine interest – from both ordinary people and journalists – we used a technique that mixes a lot of different topics, trends and influencers, giving us the opportunity to be as relevant as possible.  Therefore, a large part of the PR work was done in the production and strategy – finding the right people to feature in the film as well as the right subjects and conflicts. Each person or topic who was selected had its own potential PR angle or news story.  When launching the film, we used H&M’s own channels and one single press release. Simultaneously, all the participants distributed the film along with behind-the-scenes material, specially made for each media platform, to all their fans and followers. This resulted in the campaign being featured in almost 2 800 news articles around the world and going viral in a truly organic way.

The film alone has had over 10 million views on YouTube and Facebook – and has been featured on nearly 70 television and radio segments, including on news outlets like BBC, CNN and Al Jazeera.  2 800 news articles have been written about the campaign worldwide, for example editorial pieces in The New York Times, The Guardian and Süddeutsche Zeitung. Fashion magazines like Vogue, Elle and Cosmopolitan have also covered the campaign. Overall, the campaign has generated over 1 million organic shares on Facebook and 2 million engagements in social media. 

The strategy was to get our message across with the help of a multitude of influencers with strong social media platforms, making sure that we reached a wide target audience. To stay relevant, we also wanted the film to carry supportive fashion statements and portray subcultures rarely seen in a respectful way. We wanted to create a diverse and inclusive campaign as this is a global message from a global company. The audience is not only H&M consumers from all over the world, but rather anyone who wears clothes, since garments of any brand can be recycled through the H&M Garment Collecting Program. With this strategy, we tapped into real conversations and visualized the change many people wish to see in fashion advertising. We spoke to large groups of people and – through their massive engagement – raised awareness of the fact that sustainability is a natural part of fashion.