TOYOTA HYBRID SEARCH ENGINE

TitleTOYOTA HYBRID SEARCH ENGINE
BrandTOYOTA ESPAÑA
Product/ServiceTOYOTA HYBRID RANGE
Category C02. Cars & Automotive Services
Media Agency 2 OPTIMEDIA Madrid, SPAIN
Entrant Company OPTIMEDIA Madrid, SPAIN
Media Agency OPTIMEDIA Madrid, SPAIN
Credits
Name Company Position
Carlos Casado Optimedia Director General Newcast
Antonio Bermúdez de Castro Optimedia Director de Servicios al Cliente
Javier Roldán Optimedia Director Creativo
Kiko Fuentes Optimedia Director de Contenidos

Brief Explanation

There is no stronger touchpoint than the recommendations of people like us. We trust the opinions of real users far more than conventional advertising messages. We also know that video testimonials are more convincing than anything else. And, in Toyota we know that there's no better brand advocate than our own satisfied, happy clients, so why not give them the word?

Results and Effectiveness

Over 2.500 videos uploaded Online campaign reach : 71% of core target (source Agency) Visits to dealers: 40% increase (source Toyota April - March 2015) Visits vs sales conversion rate +85% (source Toyota April - March 2015) Toyota Hybrid sales +52% (source Toyota)

Creative Execution

Our search engine provides quick access to opinions on the different subjects which potential buyers are looking for: driving experience, economy, technology, eco friendliness... We run a display campaign with different visuals for the complete Hybrid range And retargeted users who had shown interest in each of the Toyota models sending them to the video platform so they could consult hundreds of different opinions generating a customized communication experience in a key moment of the consumer journey. Our platform is also integrated into Toyota’s digital ecosystem: the visitors of our web are retargeted and impacted by dynamic ads.

Insights, Strategy and the Idea

Our target is potential car buyers in the process of considering options for their next vehicle. We communicated directly with the more than 30.000 Toyota Hybrid drivers across Spain, and invited them to share their experience on video. We then uploaded their submissions to a specially developed platform in which each short video is tagged and classified.