ABUSED EMOJIS

Bronze Eurobest

Case Film

Presentation Image

TitleABUSED EMOJIS
BrandBRIS
Product/ServiceNON PROFIT ORGANIZATION
Category C08. Charities, Public Health, Safety & Awareness Messages
Entrant Company GARBERGS Stockholm, SWEDEN
Advertising Agency GARBERGS Stockholm, SWEDEN
Credits
Name Company Position
William Löthman Garbergs Interactive Art Director
Mattias Alfborger Garbergs Interactive Art Director
Sebastian Smedberg Garbergs Art Director
Erik Dagnell Garbergs Art Director
Malin Boustedt Garbergs Account Manager
Per Forssberg Garbergs Copywriter
Andreas Engstrand Garbergs Account Director
Beatrice Sztanska Garbergs Graphic Designer
Robin Lidbom Garbergs Motion Director

Brief Explanation

Bris is a Swedish NGO running a national helpline for kids. Everybody in Sweden knows Bris, but too few use it. A big problem is that when kids experience bad stuff, they shut up about it. We wanted to say – in a way that young people could intuitively understand – that regardless of the issues it’s always a good thing to tell someone. Emoji have quickly become almost as important as letters when kids communicate. The standard emoji range from happy to discontent. The “Abused Emojis” complemented the usual set with symbols for kids being bullied, beaten or having dark thoughts.

Results and Effectiveness

On a National scale we reached more than 85 % of the Swedish population with ean ven higher penetration in the target group. Bris’ Instagram account multiplied its number of followers by 70 times. Most importantly we saw an increase in the number of new contacts to Bris by 56 % after the campaign.

Creative Execution

We based the media plan on two assumptions: that if we could get the right journalists at the right websites to start reporting about the campaign the attention would spread by itself. And that if we could get the right Instagram accounts to promote the app, all young people in Sweden would eventually hear about it. So we mapped which influential tech sites had written about similar projects, most notably the new racially diverse iOS emoji. And we set up a collaboration with “GoSnap” a network of influential Instagram profiles, ensuring a total of over one million followers.

Insights, Strategy and the Idea

The general perception of Bris is that it’s a great organization helping kids, but that it’s a bit old fashioned. Back in the days it was a phonecall-only service, but today kids can contact Bris on a chat, email, in forums or by switching from phonecalls to messaging. We wanted to show young people that Bris can speak on their terms. An emoji app sends the right signal: regardless of the issue, it’s always good to tell someone. Bris listens. Promoting the app with an Instagram campaign we reached the target audience.