THE HELLO PROJECT

Short List
TitleTHE HELLO PROJECT
BrandNESTLÉ
Product/ServiceNESCAFÉ
Category B01. Fast Moving Consumer Goods
Entrant Company PUBLICIS ITALY Milan, ITALY
Advertising Agency PUBLICIS ITALY Milan, ITALY
Media Agency MAXUS GLOBAL Milan, ITALY
Production Company AKITA FILM Milan, ITALY
Credits
Name Company Position
Bruno Bertelli Publicis Italy Creative Director
Cristiana Boccassini Publicis Italy Creative Director
Paolo Bartalucci Publicis Italy Copywriter
Alessandro Candito Publicis Italy Art Director
Lucas Bouneou Publicis Italy Copywriter
Sophian Boudjera Publicis Italy Art Director
Azeglio Bozzardi Publicis Italy Art Director
Martino Lapini Publicis Italy Copywriter
Guglielmo Pezzino/Bruno Tecci Publicis Italy Strategic Planners
Barbara Pusca Publicis Italy Group Account Director
Claudia Brambilla Publicis Italy Account Director
Filippo D'Andrea Publicis Italy Account Supervisor
Luana Strafile/Federica Manera Publicis Italy Agency Producers
Carlo Oldani Nestlè Marketing Manager Nescafé
Davide Rizzi Akita Off Executive Producer
Francois Nemeta Akita Off Director
Fabrizio Squeo/Samuele Schiavo Akita Off Editors
Vincent Doignon Akita Off DOP
Franziska Stubenruss Akita Off Producer
Jean-Etienne Milard Akita Off Music

The Campaign

CHALLENGE: Having an espresso in a café is a ritual for Italian people to start their days. At the same time, the moment does not let room to start new conversations and opportunities. Nescafé, on the contrary, is much more than a cup of coffee: is the ally to young people to live unplanned opportunities and relationships. With the campaign, Nescafé wants to show the power of its icon, the Red Mug, in making people socialize and having deeper relationships compared with the one you can have on a café counter. EXECUTION: the campaign took part in three different moment. The first, “The Hello Experiment”, has been the starting point of the Revolution. In a library in Milan, we gave life to a social experiment to demonstrate how the Nescafé Red Mug has, by its own nature, the power to make people socialize. The experiment has analyzed 232 individuals in a location that by its own nature tends to isolate people. The video puts in comparison the first part of the experiment, where is shown the mistrust, the suspicion and the bother generated by the attempts to meet some stranger with empty hands and those of the same people with two cups of Nescafé to share in the second part of the experiment. Than, on Facebook, we launched the app Nescafé RE-Starter that rekindles old relationships. At the end, “the distant Hello”, addressed to people with a long distance relationship, to help them to reduce the distance.

The Brief

The objective of the campaign was the launch of the new global positioning of Nescafé in the Italian market, through a video content, a Facebok app nd a contest that shows the power of the Red Mug to make people socialize and get in a deeper connection with others.

Execution

The video has been uploaded on the Nescafé YouTube page on November 11, 2014 and then pushed through Facebook posts in the following days. Than, in December 2014, we launched the Facebook App Nescafé RE-starter. The 28th of January 2015, we launched the contest and social platform “the distant hello”.

The video has reached more than 1.1 million views, generating buzz and conversation on brand’s social channels (+ 200% conversations on FB). Brand consideration has increased of 75%. The Distant Hello involved more than 10000 people, with more the 3.000 original UGC uploaded on the website.

The Strategy

Nescafé talks to young Italians that, although are recognized to be extrovert, outgoing and sociable, have a settled friendship background. Friendships born among domestic, scholastical, professional and territorial proximity. They have a low inclination for experimentation and exploration of new friendships: the possibility to dedicate time and energy is overwhelmed by routine and habits.