2015 Promo & Activation

THE LOST & FOUND CALENDAR

TitleTHE LOST & FOUND CALENDAR
BrandNSB - THE NORWEGIAN RAILWAYS
Product/ServiceCHRISTMAS ACTIVATION & BRAND REPUTATION
Category A08. Use of Competitions & Promotional Games 
Entrant Company TRY/APT/POL Oslo, NORWAY
Advertising Agency TRY/APT/POL Oslo, NORWAY
Media Agency VIZEUM Oslo, NORWAY
Credits
Name Company Position
Anders Holm TRY Creative
Sebastian Prestø TRY Creative
Eirik Sørensen TRY Creative
Finn Eidam Knudsen TRY Creative
Helge Gjertveit Try Account Supervisor
Ingrid Linjordet Try Project Manager
Linda Tillier Apt Project Manager
Anders Foss Try CRM
Morten Berger Karlsen Try CRM
Thomas Bråten Try Photographer
Erik Winn Apt Designer
Naomi Disch Try Stylist
Edmundo Navasca Apt Programmer
Kaja Helene Kristiansen Apt Programmer
Thomas Sømoen Apt Programmer

The Brief

To engage our audience in an over-crowded holiday jungle of advertising, we needed to make the Christmas activity relevant and important. Luckily, we found an interesting insight: During the holidays NSB’s passengers bring with them their most valuable luggage: their Christmas presents. But sadly, December is also peak season for NSB’s lost and found-department. It’s sad to see so many treasures ending up in a dim storage room, when they should be lying under lit Christmas trees. The strategy: Engage the Norwegian population in a Christmas Activity, by giving their luggage away.

Campaign Success

The idea: The Lost and Found Calendar – an advent calendar filled with curious prizes – all taken from our lost and found department. Fall of 2014 we started putting aside interesting things that were left on our trains. We wrapped the stuff up nicely, presented a new item day by day on the campaign site. Our audience was activated by encouraging them to guess what was hidden inside. If you had the correct answer you could win the item. To help out, we presented hints in our social channels, our website and newsletters. Every package got it’s own story. Who was the musician who left his guitar? How did the carpenter get by without his step-ladder?

Describe the success of the promotion with both client and consumer including some quantifiable results

More than 300.000 people (Norwegian population 5mill), tried winning our forgotten guitars, umbrellas and engagement rings. And they shared our activity 21.000 times on Facebook. The activity got a lot of media attention, including 60 seconds on Norway’s largest TV channel. And hopefully, even more people got the memo: Take extra good care of your luggage during the holiday season.

Explain why the method of promotion was most relevant to the product or service

NSB, the Norwegian Railways, asked us to create a Christmas activity that would engage and activate their customers during the holidays.