2015 Promo & Activation

TRAY TYPER

TitleTRAY TYPER
BrandKENTUCKY FRIED CHICKEN (GREAT BRITAIN), GERMAN BRANCH
Product/ServiceTRAY TYPER
Category A04. Use of Merchandising/in-Store Experience
Entrant Company SERVICEPLAN Munich, GERMANY
Advertising Agency SERVICEPLAN Munich, GERMANY
Advertising Agency 2 PLAN.NET Munich, GERMANY
Credits
Name Company Position
Alexander Schill Serviceplan Chief Creative Officer
Christoph Everke Serviceplan Executive Creative Director
Markus Maczey Plan.net Executive Creative Director
Volker Heine Plan.net Copywriter
Marko Savic Serviceplan Art Director/Graphic Design
Christian Mittelmaier Plan.net Art Director/Graphic Design/Illustrator
Julia Meinetsberger Serviceplan Account Supervisor
Maximilian Janda Plan.net Creative Producer/Editor Animation
Katharina Ludwig Freelancer Director
Alexander Hackinger Freelancer DoP
Per Poulsen Serviceplan Innovation Manager
Franz Roeppischer Serviceplan Creative Innovation Director
Lorenz Langgartner Serviceplan Creative Innovation Director

The Brief

When there is a new KFC restaurant in town, the best advertising is word of mouth and the best impressions are shared when they are fresh. But since KFC’s food is fingerlickin’ good is impossible to use a smartphone without leaving a greasy fingerprint on the touchscreen. The Tray Typer solves this multi-tasking-problem right in the center of the KFC user experience.

Campaign Success

The execution was fully integrated both into the course of action at the KFC restaurants and into the known user journeys of our main target audience. After implementing the keyboard seamlessly into the tray liner and creating a relevant and vibrant design, KFC handed out 1,000 Tray Typers during the opening week of three newly opened restaurants. Because of the campaign’s success, KFC plans a second run of it.

Describe the success of the promotion with both client and consumer including some quantifiable results

A total of 1,000 Tray Typers were handed out in three newly opened KFC restaurants and every single one of the smart paper trays was taken home. In addition geo-located social media discussions increased during the campaign period. KFC kept its promise of fingerlickin’ good food that is made for sharing – especially among the fiercely contested target audience of young digital natives.

Explain why the method of promotion was most relevant to the product or service

The KFC Tray Typer was handed out with every order at newly opened KFC restaurants as a promotional item. The smart paper tray both enabled and activated the customers to word-of-mouth advertising as they can enjoy and share a taste of the fingerlickin’ good food at the same time.