SBERBANK STREETS

TitleSBERBANK STREETS
BrandSBERBANK
Product/ServiceFINANCIAL SERVICES
Category B01. Use of an Artist as a Spokesperson/Ambassador in Partnership with a Brand or a Cause
Entrant SBERBANK OF RUSSIA Moscow, RUSSIA
Idea Creation GOOD Moscow, RUSSIA
Media Placement MAXUS GLOBAL Moscow, RUSSIA
Production HYPE PRODUCTION Moscow, RUSSIA
Credits
Name Company Position
Alevtina Kirsanova GOOD Moscow Producer
Alexander Serechenko GOOD Moscow Producer
Grisha Sorokin GOOD Moscow Creative Director
Olga Midlenko GOOD Moscow Art Director
Gleb Glonti GOOD Moscow Producer
Alexey Hattomonkey GOOD Moscow Art Director

The Campaign

The idea is to disrupt the industry of buskers. Give them service that is good for them and get free communication in return.

Creative Execution

Sberbank launched huge programme that supports street artists, musicians, performers, funny homeless, vendors and other people of streets. They get one year of bank services free of charge and all the assistance required. The first group of buskers was scouted by agencies and bank employees. (Cities and locations were determined based on bank’s data). On boarding of performers took place in winter 2015/2016 in order to start the campaign in the first days of spring. The most crowded locations of 11 biggest Russians cities were covered with the first part of musicians (120 people). Word of mouth, press, social networks (special communities) and special website help to get bigger coverage of the programme. All the 18 000 bank’s offices welcome street performers. Bank did not ask participants of the programme to use bank’s logos or any brand id.

7 000 000 people pass by our people every day (all regions). $200 — average amount of daily donations per person tracked within the first group. Results, relevant to the whole campaign (including online, pr and print editorials): 450 000 and counting — number of transfers sent to performers. 200 new performers apply for the programme every day. 1 200 000 customers tried the service for the first time since the start of the campaign. 4 000 000 increase in weekly number of transfers in the cities covered (comparing to the previous period).

The idea is to disrupt the industry of street musicians. Give them service that is good for them and get free communication in return.

Bank’s location data was analysed to get the right spots for the start. As soon as almost everyone in the country is actually a Sberbank’s client there is no specific group to target. Due to product specialty it’s already being used by technically advanced audience, so we approach audience that don’t use 100% of technology available. But all of them have bank accounts and all of them are using text messaging for communication. To show that p2p money transfers are the same thing as passing small amount from one person to another we found common situations for this action. Nobody expects street buskers to accept bank transfers, so even the fact that they do so drives very high rate of service trial. And immediate result shows product benefits without any explanation. Just mentioning of the services on buskers’ plates is more efficient than standard outdoor placement.