NESPRESSO COFFEE EXPERTISE

TitleNESPRESSO COFFEE EXPERTISE
BrandNESPRESSO GLOBAL
Product/ServiceNESPRESSO COFFEE CAPSULES - RISTRETTO, VOLLUTO, ROSABAYA, ENVIVO, ARPEGGIO
Category D02. Interactive Video
Entrant SOCIAL.LAB Brussels, BELGIUM
Idea Creation SOCIAL.LAB Brussels, BELGIUM
Production S_OFT STUDIO Madrid, SPAIN
Production 2 JVG MADRID, SPAIN
Production 3 BANDIZ STUDIO Madrid, SPAIN
Credits
Name Company Position
Kim Genkinger Social.Lab Executive Creative Director
Aurora Montes Social.Lab Creative Producer
Troels Popp Social.Lab Global Senior Creative
Majken Gram Social.Lab Global Senior Creative
Mauro Rodriguez Social.Lab Executive Creative Director
Thomas Christiaen Social.Lab Global Business Director
Anna Southern Social.Lab UK Head of Strategy, Managing Partner UK
Jakub Hodbod Social.Lab Strategy Director
Julie Frederickx Social.Lab Strategic Planner
Michaela Terry Social.Lab Account Manager
Rebecca Amyes Social.Lab Account Manager
Jessica Nguyen-phuong Social.Lab Account Executive
Lauren Boniface Social.Lab Social Strategist
Patou Nuytemans Social.Lab Chief Digital Officer at Ogilvy Group

The Campaign

If you look at a Nespresso capsule and a compatible capsule, it can be hard to tell the difference. Even the colour might be the same. But the capsules are only the tip of the iceberg. It’s the stories that lie beneath the surface of the coloured capsules that truly differentiate Nespresso from its look-alike competitors. To tell these stories we created the deepest mobile stories ever told in 5 Facebook canvases, each representing the story of a Nespresso capsule told in vertical videos, tilt-to-view pictures and Facebook carousels in a downward and seamless story turning the Nespresso coffee stories into an explorative experience in the palm of your hand.

Creative Execution

We built our communication on 5 iconic Nespresso Grands Crus, allowing us to highlight in each of them a Nespresso differentiating point, from origin, to intense taste, to sustainable sourcing. The idea of deep-diving into the capsules made the choice of campaign elements easy: 5 Facebook canvases in the centre of the campaign, all linked by a range of social assets teasing for the canvases on key social channels such as Facebook, Instagram and Pinterest. The social assets were all differently angled to create interest and address the needs of each of Nespresso’s three target audiences: current Nespresso consumers, machine owners using compatibles capsules and prospect audience. We made our 5 canvases available to 28 markets worldwide.

The campaign has been launched in October 2016 on 5 markets and will be running until the end of 2016. First results show a high engagement rate with a view duration above 30s. Full campaign results will be available end of 2016.

Most consumers don’t know or care about the expertise and quality of the coffee they drink. They just know the colour of the capsule they like. We needed to reach and engage 3 target audiences in the expertise story of Nespresso: current Nespresso consumers, machine owners using compatibles capsules and prospect audience. To address their questions around Nespresso and coffee in general, we developed the stories of 5 iconic Nespresso Grands Crus. Each story would emphasize on a specific differentiating point for Nespresso: from intensity of the coffee to decaffeination, coffee origin, extraction technique and sustainable approach. To reach them all on a global level, we quickly zoomed in on the most popular platform worldwide: Facebook on mobile. To strongly engage them, we chose one of the most immersive formats perfectly fitting the idea: Facebook canvas.