|Category||A03. Cars & Automotive Products & Services|
|Entrant||SID LEE Paris, FRANCE|
|Idea Creation||SID LEE Paris, FRANCE|
|Production||MILES Paris, FRANCE|
|Sylvain Thirache||SID LEE Paris||Executive Creative Director|
|Johan Delpuech||SID LEE Paris||President|
|Bruno Lee||SID LEE Paris||Deputy Managing Director|
|Fabien Buferne||SID LEE Paris||Account Director|
|Camille Lefrere||SID LEE Paris||Account Manager|
|Gullit Baku||SID LEE Paris||Copywriter|
|Ludovic Gontrand||SID LEE Paris||Art Director|
|Thomas Laget||SID LEE Paris||Head of Integrated production Director|
|Ambroise Soulé||SID LEE Paris||Strategist|
|Christophe Decultot||HONDA France||Vice president Honda motor Europe|
|Pierre Guignot||HONDA France||Department Manager - Car Division|
|Steve Amsellem||HONDA France||Marketing Manager|
The CampaignThe operation began with the selection of brand ambassadors among owners of the current models - those who know everything there is to know about what it’s like owning and driving a CR-V or an HR-V, and those best equipped to act as a spokesperson. Then we transformed their own garages into pop-up dealerships. After listing all these new dealerships, we launched a website to make future custmers choose where they wanted to have a test-drive. Then, the real Honda fan oversaw the test-drive, delivering his knowledge and enthusiasm for the brand directly to the interested prospects.
Creative ExecutionTen brand ambassadors became designated dealers, and had their home garages converted into pop-up dealerships, right at the heart of French suburbia. To kick off the 3-week long #HondaNextDoor operation, we launched a press, web, social media and television campaign to invite customers to sign up online for test drives directly at the pop-up dealerships. A film, featuring the brand’s number one fan, Jean-Baptiste, hit air waves in late September and promotion continued on Honda’s social media networks throughout the operation with new content gathered from experiences at each of the suburban dealerships.
ResultsThe campaign reached over 1 million people, generating thousands of leads, and over 3 weekends, over 1,000 people signed up to visit dealerships to learn more about what it means to be a Honda owner. Over the 3 weeks of campaign, we broadcasted lots of fans’ contents encouraging the community to share its passion for the brand. The concept of #HondaNextDoor was so successful that it will continue in other European countries, starting soon in Belgium.
Today trust is no more related to what we are or what we do as a brand. Trust lays on the customers and how they talk about the product. For the #Hondanextdoor campaign, we started from this thought to propose a new relationship with the brand. A direct one. From customer to another. One to one.
The strategy was simple : make noise around the new pop-up dealerships to boost visits and generate leads. The first step of fans’ sourcing was the occasion to dig into our community and to take the pulse of our fans. We were impressed by their involvement and passion for the brand. We knew their local support would be helpfull. The media plan, based on both offline and online contents, allowed us to shape an effective media mix. First raise attention using offline campaign on TV and then, effectively use the digital to transform and create leads. We wanted the new funnel to be as simple as possible so we teamed up locally with real dealership to support the test-drive and partner with the fans in order to manage the purchasing process.
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