2017 Promo & Activation

THE CAR2GO CAMEO

TitleTHE CAR2GO CAMEO
BrandCAR2GO GROUP GMBH
Product/ServiceCAR2GO CARSHARING
Category A05. Travel, Transport & Leisure
Entrant TBWA\GERMANY Düsseldorf, GERMANY
Idea Creation TBWA\GERMANY Düsseldorf, GERMANY
PR DO IT! Düsseldorf, GERMANY
Production THE MARMALADE POST Dusseldorf, GERMANY
Credits
Name Company Position
Christian Mommertz TBWA Dussseldorf CCO
Michael Manke TBWA Dusseldorf Creative Director
Frank Olma TBWA Dusseldorf Creative Director
Georg Schütte TBWA Dusseldorf Creative Director
Jennifer Signon TBWA Dusseldorf Art Director

The Campaign

The evaluation of user behaviour data showed that tourists, travellers and city dwellers have two things in common: 1. The usage of Google Maps and its respective photo galleries for orientation in the city jungle and to gather information about their points of interest. 2. They are a main target for carsharing services. In order to introduce it’s new Mercedes Benz fleet Car2Go flooded the picture gallery of Google maps with 4000 photos of their new cars parked in front of the 4000 most googled locations in Berlin - turning world’s location finder #1 into an online car showroom of 800 square kilometres. To increase customer loyalty and gain new registrations from then on customers could upload pictures of their booked cars by themselves – to receive free driving minutes in return.

Campaign Success

Uploaded on Google Maps 4000 photos showcased the new car2go models placed in front of Berlin’s 4000 most googled locations. By hijacking Google Maps car2go overnight turned Germany’s capital into a virtual car showroom of 800 square kilometres. With the utilization of an everyday online application used by a modern urban target group, Germany’s carsharing service #1 skyrocketed with 300 clicks on average per photo within the first 48 hours and in total 1.2 million, to the position of the carsharing provider with the most views. From the moment on when customers started to upload their own car portraits to receive free driving minutes in return there was no way to avoid car2go.

Describe the success of the promotion with both client and consumer including some quantifiable results

Each of the 4000 first photos achieved 300 clicks on average within the first 48 hours, in total 1.2 Million. Direct contacts that skyrocketed Germany’s carsharing service No.1 to the position of the carsharing provider with the most views. Without a single cent of media budget the new Car2go fleet not just raised awareness overnight. From the moment on when customers started to upload pictures of their booked cars to receive free driving minutes in return, bookings raised by 11% and new registrations by 8%.

Explain why the method of promotion was most relevant to the product or service

To showcase its newly launched fleet, increase customer loyalty and gain new registrations, Car2Go used a media that had never been used as a media before: Google Maps. Hijacking its’ picture galleries by uploading 4000 pictures of cars parked at Berlin’s most googled locations, turned world’s location finder #1 into an online car showroom of 800 square kilometres. But what is more: It turned Google Maps into a platform for guerrilla-activation. From the moment on customers themselves started uploading pictures of their booked car to receive driving-minutes in return, the promotion “Car2Go Cameo” conversely became a cascading, user-generated awareness campaign.

With the utilization of an everyday online application used by a modern urban target group, Germany’s carsharing service #1 skyrocketed with 300 clicks on average per photo within the first 48 hours and in total 1.2 million, to the position of the carsharing provider with the most views. From the moment on when customers started to upload their own car portraits to receive free driving minutes in return there was no way to avoid car2go.