VOLTS BY VOLVO

Short List
TitleVOLTS BY VOLVO
BrandVOLVO
Product/ServiceVOLVO
Category G02. Challenger Brand
Entrant FAMOUSGREY BRUSSELS, BELGIUM
Idea Creation FAMOUSGREY BRUSSELS, BELGIUM
Media Placement MINDSHARE Brussels, BELGIUM
PR FAMOUS RELATIONS Brussels, BELGIUM
Production FAMOUSGREY BRUSSELS, BELGIUM
Credits
Name Company Position
Peter Ampe FamousGrey Executive Creative Director
Jonathan Detavernier FamousGrey Executive Creative Director
Marc Richard Vander Heyden FamousGrey Creative
Diederik Jeangout FamousGrey Creative
Maarten Breda FamousGrey Experience Director
Maarten Van Daele FamousGrey Strategist
Barbara Van Huis FamousGrey Brand Leader
Matthias Roose FamousGrey Project Leader
Carola Michiels FamousGrey Business Director
Joachim François FamousGrey Digital Business Director
Kathy Van Looy Famous Relations PR Director
Laure Vandeghinste Famous Relations PR Manager
Déborah De Klerck Famous Relations PR Manager
Arno Van Biesen FamousGrey Developer
Kurt Van Nieuwenhove FamousGrey Digital Project Manager
Greg Ellinger FamousGrey Web Designer
Aldjia Bessalah FamousGrey Designer
Emily Rammant FamousGrey Productions Production Director
Loes Fierens FamousGrey RTV Producer
Frederik Zaman / Producer
Piet Devaert / DOP
Eli Sundermann FamousGrey Productions Sound Engineer
Jasper De Ryck FamousGrey Productions Editor
Willy Hebbrecht / Production Manager
René Aerts Jr. Volvo Car Belux Corporate Communication Director
Kristof Van Genck Eneco Marketing Manager B2C
Jurgen Vandervelde Eneco Chief Commercial Officer
Jurgen Vandervelde Eneco Chief Commercial Officer

Why is this work relevant for Direct?

With the launch of the green energy contract ‘Volts By Volvo’, we addressed electric drivers in Belgium by contacting via personalised emails to discover our contract offer on the campaign website. This tactic proved to be successful, with 1 in 4 Belgian electric drivers engaging with our online platform. Moreover, during the launch week of ‘Volts By Volvo’ at the 2019 Brussels Motor Show, energy experts explained to people face-to-face about its reason of existence and all the prices and practical details.

Background

Volvo’s mission is to become a 100% climate-neutral car manufacturer by 2025. Therefore Volvo is taking real initiatives towards reaching that goal, both from the brand’s perspective as the consumer’s perspective. For instance, Volvo is the first major car manufacturer that is offering an electrified plug-in hybrid as an option for all its models. Every model will be available as a full-electric version in the future as well. Volvo wanted to position itself as the pioneer of electric driving at the 2019 Brussels Motor Show. But with many competitors stealing the attention with new electric models, Volvo needed a big statement of another level.

Describe the creative idea (30% of vote)

Volvo shifted its business from a pure car manufacturer to a green energy provider as well, by offering electric drivers the opportunity of a 100% green energy contract. With ‘Volts By Volvo’, people could power their house with pure wind and solar energy, and thus charge their car sustainably every time they do so. This way, Volvo gave people the full package of driving electric as it’s meant to be: no emissions, and zero impact on the environment.

Describe the strategy (20% of vote)

Volvo believes in driving electrified, but it also wants people to charge sustainably. Because what’s the point of driving electric, if your energy comes from coal fueled power stations? That’s why Volvo wanted to make electrified driving not only about cars. We made drivers aware that they should not only drive green, but also charge green. We enabled them to do so by launching Volts by Volvo, a green energy contract for their house, completely Volvo branded and powered by green energy provider Eneco. With a national survey and PR we educated the general public about the paradox of driving electrified and helped Volvo position itself as a pioneer within the automotive electric revolution. With a targeted campaign we invited electrified drivers to switch to VoltsbyVolvo. On the Q3 brand tracker, Volvo Belgium rose to the second most sustainable car brand, right behind Tesla. With Volts by Volvo we

Describe the execution (20% of vote)

A partnership was set up with Belgian green energy company Eneco, acting as supplier of energy and ‘Volts By Volvo’ as official energy company. People were sure they got 100% Belgian renewable energy. First we conducted a national survey to expose some inconvenient truths about driving electrified. Not surprisingly, about 91% of people buying electric cars do so to lessen their impact on the environment. The paradox, however, is that 56% of these drivers are not aware of the source of their energy. Even 24% acknowledge they charge their electric vehicle with unsustainable energy sources such as nuclear energy and coal powered plants. ‘Volts By Volvo’ got its own website, explaining the reason of Volvo’s business transformation, and with all the practical details of the green energy contract. With a few clicks, people could sign up, and Volvo would arrange your switch of energy provider without you having to intervene.

List the results (30% of vote)

‘Volts By Volvo’ was launched at the 2019 Brussels Motor Show. And while all competitors talked about electrification, Volvo really grasped the attention of the media by addressing the real elephant in the room. ‘Volts By Volvo’ got a reach of 7.5 million Belgians, on a population of 11 million. 71% will now re-evaluate their electricity contract because they saw the campaign. (source: iVox Survey) After Tesla, Volvo is the brand most associated with the environment. So it beats Audi in its E-tron launch year. (source: Northstar Brandtracker) 1 in 4 Belgian electric drivers engaged with our online platform. Conversion rates were 20 times higher than a traditional energy campaign.

Please tell us about the challenger brand and how your campaign challenged / was different from your competitors

The Brussels Motor show is the most important sales moment of the year for Belgian Car Brands. This year the theme of the motor show was “electric cars”, with every car brand presenting new models and Audi trying to dominate the scene with the launch of its E-tron series, which are assembled in Belgium. The automotive industry is enduring one of its most important challenges to date. Its impact on the environment is massive, and pressure of the general public for sustainable innovation is building up. It is why car brands worldwide are shifting towards electric vehicles, which will account for 30% of all car sales by 2025. And while this is the first major step, not a single one of these brands are talking about the real elephant in the room: can we ensure these electric vehicles are also charged sustainably?