SOUVENIRS DE PARIS

Silver eurobest Award

Case Film

Presentation Image

ClientCENTRE POMPIDOU
Category G02. Challenger Brand
TitleSOUVENIRS DE PARIS
Product/ServiceCENTRE POMPIDOU
Entrant MARCEL Paris, FRANCE
Idea Creation MARCEL Paris, FRANCE
Media Placement BLUE 449 Paris, FRANCE
Production ARTISANS DU FILM Paris, FRANCE
Production 2 ADF L’ATELIER Paris, FRANCE
Production 3 PRODIGIOUS Paris, FRANCE
Additional Company CENTRE POMPIDOU Paris, FRANCE
Additional Company 2 MSLGROUP Paris, FRANCE
Credits
Name Company Position
Benoit Parayre Centre Pompidou Director of Communications and Public Relations
Catherine Guillou Centre Pompidou Director of Audience engagement and Education
Marc-Antoine Chaumien Centre Pompidou Assistant Director of Communications and Public Relations
Cécile Venot Centre Pompidou Chief of Audience Engagement
Paul Mourey Centre Pompidou Head of digital
Elodie Vincent Centre Pompidou Chief Press Officer
Aurélie Jourde Centre Pompidou Assistant Chief of Audience Engagement
Isabelle Danto Centre Pompidou Video Production Manager
Chloé Tournès Centre Pompidou Social Media Manager
Catherine Legoux Centre Pompidou Executive Assistant
Agathe Bousquet Publicis France President Publicis France
Pascal Nessim Marcel CEO
Charles Georges-Picot Marcel CEO
Anne de Maupeou Marcel CCO Publicis France
Youri Guerassimov Marcel Executive Creative Director
Gaëtan du Peloux Marcel Executive Creative Director
Antonin Jacquot Marcel Copywriter
Clément Sechet Marcel Art Director
Aurélie Halbmeyer Marcel Art Director
Arnaud Raquin Marcel Motion
Blandine Mercier Marcel Partner
Noëlla Neffati Marcel Account Manager
Claire Sioufi Marcel Project Manager
Jeanne Philippe Marcel Project Manager
Nicolas Levy Marcel CSO & Managing Partner
Julien Petit Marcel Social Media Manager
Romain Jouffriault Marcel Social Media Manager
Catherine Helfenstein Publicis Conseil PR
Leila Touiti-Rose Marcel PR
Bethany Catterson Marcel Linguistic Consultant
Paul Vanlerberghe Marcel Front-End Developer
Edouard Danesse Marcel Technical Project Manager
Guillaume Talvas Artisans du Film Director
Valéry du Peloux Artisans du Film Producer
Nils Runiet Artisans du Film DOP
Niels Benoist Artisans du Film DOP
Pierre Bernier Artisans du Film Camera
Frédéric Ouziel Artisans du Film Camera
Valentin Verrier Artisans du Film Sound
Nadia Moussa Artisans du Film First Assistant Director
Laura Fague Martin Artisans du Film Production Coordinator
Maxime Maujan Artisans du Film Camera Assistant
Guillaume Talvas Artisans du Film Editing
Cécile Valente Artisans du Film Editing Assistant
Thibaud Colignon ADF L’atelier Post-Production Supervisor
Charli Masson ADF L' ATELIER Sound Mixer
Johan Tür ADF L’atelier Colorist
David Makima ADF L' ATELIER Music
Suzanne Pereira Dias Marcel Producer
Nathalie Turmel Marcel Producer
Mathieu Andrieu Marcel Model Maker
Aurélie Halbmeyer Marcel Photographer
David Verduci Prodigious Retoucher
Pascal Crifo Blue 449 CEO
Julie Emberger Blue 449 Head of Digital trading
Théo Ravel de Fereirolles Blue 449 Social Media Strategist
Fouad Hachani Blue 449 Head of Brand Activation
Carmelle Basset-Chercot Blue 449 Endorsement & KOL
Clément Leonarduzzi MSL CEO Publicis Consultants

Why is this work relevant for Media?

The campaign relies on a never been used before media : the street sellers and the gifts shops around the most famous Parisian monuments.

Background

The brief was to increase the proportion of foreign tourists among the visitors. The Pompidou Centre is an exception in the landscape of major French museums: unlike other similar institutions such as the Louvre or Orsay, its share of foreign visitors is lower than its share of local visitors. In 2017, 3.37 million people visited the Centre: 40% are foreign tourists, and 60% are French. The ratio is almost the opposite for the other major museums in the capital, which have become must-see tourist destinations.

Describe the creative idea / insights (30% of vote)

How can we attract foreign tourists to the Pompidou Centre when we have no reputation, no flagship work, no means, no legitimacy and no content ? "Souvenirs de Paris" consisted in creating statuettes of the Centre, and selling them in the middle of the "real ones" to exaggerate the fame of the Centre... and thus convince the tourists of its unavoidable character.

Describe the strategy (20% of vote)

A study commissioned in 2017 by the Tourism Secretariat of the Ministry of Foreign Affairs provided us with a first part of the answer, because tourists plan everything... but like nothing more than to be surprised: 80% of them say they are willing to drive two hours to visit a real atypical place, confirming that despite the care they have taken in their planning, it is ready to be turned upside down against the promise of a real experience. Another insight encouraged us to dig this path: by its central place in Paris, the Centre is very frequently crossed by tourist routes, who wonder what it is without really entering it. These two insights conditioned our reasoning, and guided us towards a hacking strategy: to succeed in diverting tourists when they travel, when they are in Paris, with the promise of a unique and surprising experience in this mysterious building.

Describe the execution (20% of vote)

We produced 30 000 statues that were sold in 300 different small businesses and street sellers around the biggest monuments The guerilla campaign was launched on September 1st 2018 then the brand content film was aired from November 15th to November 29th

List the results (30% of vote)

2 months after the film was launched, the campaign generated the following results: A film watched by more than 6 million people on YouTube and Facebook, for a media purchase of €35,000. Top 5 countries: USA, Mexico, Canada, Argentina, France, having generated a considerable peak of traffic on the Pompidou Centre website from foreign Internet users (+321% over the film launch period). TV spinoffs in many countries. And results in terms of attendance that AFP attributes in particular to the campaign: The Pompidou Centre, which houses one of the two most important collections of modern and contemporary art in the world, recorded an overall increase of +5% (+18% for its permanent collections) with 3.5 million visitors. Observing foreigners -- only 40% of visitors -- do not know it well enough, the first French museum of modern art launched a humorous video in autumn, which was very popular on the Internet.

Please tell us about the challenger brand and how your campaign challenged / was different from your competitors

Tourists are increasingly abandoning tour operators and their standardised tours in favour of tailor-made tours determined from home, prior to the trip using Google, blogs and Trip Advisor-type opinion sites. This, for the moment, is an opportunity for the GPC to go back to a crucial place in the consumer journey and recruit tourists when planning. It is certainly an opportunity, but an extremely costly opportunity because it involves launching into several projects on already very crowded grounds, and in several countries at the same time: a bidding war to go up in Google search results, affiliation to go up in the top of Parisian places to visit on Trip Advisor etc....things that the Centre Pompidou doesn’t have anywhere near the budget to afford.

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Final Entry Deadline: 22 October

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