2021 Brand Experience & Activation

NO SPOILER HEIST

TitleNO SPOILER HEIST
BrandNETFLIX ITALY
Product/ServiceNO SPOILER HEIST
Category G04. Social Behaviour
Entrant PUBLICIS ITALY Milan, ITALY
Idea Creation PUBLICIS ITALY Milan, ITALY
Production PARIDEVITALE Milan, ITALY
Production 2 GROENLANDIA ROMA, GREENLAND
Credits
Name Company Position
Bruno Bertelli Publicis Italy Global CCO Publicis WW
Cristiana Boccassini Publicis Italy CCO Publicis Italy
Michele Picci Publicis Italy Executive Creative Director
Alessandro Candito Publicis Italy Creative Director
Matteo Grandese Publicis Italy Creative Director
Andrea Raia Publicis Italy Senior Art Director
Matteo Gatto Publicis Italy Senior Copywriter
Ilaria Lorenzetti Publicis Italy Client Service Director
Dalila Salhi Publicis Italy Account Director
Dario Gambera Publicis Italy Account Manager
Flaminia Costanzi Publicis Italy Junior Account
Andrea Battista Publicis Italy Data Strategist
Federico Guidera Publicis Italy Senior Social Media Manager
Vittorio Cafiero Publicis Italy Senior Project Manager
Ornella Scarparo Publicis Italy Project Manager
Francesca Zazzera Publicis Italy Head of Production
Erica Lora Lamia Publicis Italy Producer
Beatrice Pepe Publicis Italy Producer
Paride Vitale Paridevitale S.r.l Founder & CEO
Maria Teresa Frezza Paridevitale S.r.l Event Manager
Chiara Amendola Paridevitale S.r.l Digital Pr Manager
Elisabetta Savoia Paridevitale S.r.l Event Specialist
Simone Godano Groenlandia Director
Leonardo Godano Groenlandia Executive Producer
Cecilia Passa Groenlandia Producer
Leonardo Mirabilia Groenlandia DOP
Enrico Munarini Groenlandia Editor

Why is this work relevant for Brand Experience & Activation?

No Spoiler Heist tackled the spoilers issue by immersing fans in the iconicity of La Casa de Papel: a Netflix’s fan favorite series that tells the story of modern era Robin Hoods, no stranger to spectacular heists. We dealt with spoiler makers just as the characters would do: we lured them in a stunt that turned out to be a full La Casa de Papel experience, involving original cast members, their local voice actors and an immersive set design. All to state of Netflix most felt credos: stories reach you better if they can take you by surprise.

Background

Netflix always strives to bring the most memorable stories and the best viewing experience to its fans. That’s why the brand takes spoilers personally: they ruin the excitement and the hype people have towards a show or movie. And the more a TV show is filled with exciting plot twists, just like the past four seasons of Netflix highly anticipated hit La Casa de Papel have been, the higher the possibilities for them to be spoiled. Now, with only one season left in the tank, our goal was to protect fans of La Casa de Papel from spoilers to make sure their viewing experience was the smoothest possible.

Describe the creative idea (20% of vote)

We kept potential spoiler makers away from the Internet, by luring them into the only place they were forced to stay offline: on a scheduled flight that took off at the same time of the release of the last season of La Casa de Papel. Giving a truce from spoilers to millions of fans at home, at least for 5 hours. An unexpected stunt that took fans by surprise, just as the characters from the series, who are no stranger to spectacular heists and complex plans, would have done.

Describe the strategy (20% of vote)

Data told us that everybody hates spoilers. But despite this, 27% of viewers think it’s acceptable to discuss major plot twists on Socials immediately after a series has been released. What’s even worse is that as much as 12.5% of the whole conversation about a series that will ever happen online occurs in the first five hours after a show gets released… And is made up almost entirely by spoilers. These numbers helped us come up with a precise plan: to stop spoilers, we had to lure spoiler makers out and keep them away from the Internet during the first, crucial hours from the release of the show.

Describe the execution (30% of vote)

A month before the release of the last season of La Casa de Papel, we tracked down those who spoiled the show in the past and offered them an exclusive screening of the last season in Madrid. A bait they couldn’t resist. We booked for them all the seats of a scheduled flight, taking off at the same time of the release of the series on Netflix. Everything, from check-in desks to the plane livery and the crew’s uniforms was customized to convince them they were part of an exclusive experience for the most hardcore fans. But once in the air, they discovered they were about to watch the show right on the plane. The only place where their smartphones had to stay disconnected from the Internet. The flight lasted 5 hours, giving fans at home a truce from spoilers during the most crucial hours after the show’s release.

List the results (30% of vote)

The exposure gained by our plan against spoilers resulted in an astounding 24 million views of the final content and an international coverage by the main news outlets. The content went viral on TikTok, an achievement made possible also thanks to the involvement of original cast member Darko Peric. But the most important result was that we took away a potential reach of more than 7 million from the hands of spoiler makers in the first hours after the last installment of La Casa de Papel was released.

Please tell us about the social behaviour that inspired the work

Spoilering shows has become a second nature to us. In an always-on society where second screening has become natural, we feel the whole world is sitting beside us on the couch even as we watch a TV Show alone in our living room. So we simply do what human beings have done since the dawn of time: we talk to our friends about the stories we love… Without considering that the people that can hear us are millions now, scattered around the globe. That’s why we are all a single scroll behind having our favorite TV show’s plot twists ruined forever in the first hours after it airs.