BURGLARY

TitleBURGLARY
BrandWIND
Product/ServiceTELECOMMUNICATIONS
Category A04. Media / Entertainment
Entrant THE NEWTONS LABORATORY Athens, GREECE
Idea Creation THE NEWTONS LABORATORY Athens, GREECE
Production ANIONS FILM Athens, GREECE
Credits
Name Company Position
Michalis Anagnostakos WIND TELECOMMUNICATIONS Client

Write a short summary of what happens in the film

WIND Telecommunications: Burglary # This spot for Wind’s Customer Experience shows in a dramatic way how frustrating the communication with an automated response robot can be, especially when you have an immediate need for help. It’s probably never a burglary but it resembles the urgency we sometimes feel. And in those moments, most of us would be grateful for an eloquent customer service agent.

Cultural / Context information for the jury

WIND Telecommunications: Burglary # This spot for Wind’s Customer Experience shows in a dramatic way how frustrating the communication with an automated response robot can be, especially when you have an immediate need for help. It’s probably never a burglary but it resembles the urgency we sometimes feel. And in those moments, most of us would be grateful for an eloquent customer service agent.