DR. INTERNET

TitleDR. INTERNET
BrandCENTRAL KRANKENVERSICHERUNG
Product/ServiceHEALTH INSURANCE
Category B02. Public Affairs & Lobbying
Entrant THJNK Hamburg, GERMANY
Idea Creation THJNK Hamburg, GERMANY
Idea Creation 2 ACHTUNG! Hamburg, GERMANY
Media Placement THJNK Hamburg, GERMANY
Media Placement 2 ACHTUNG! Hamburg, GERMANY
PR THJNK Hamburg, GERMANY
PR 2 ACHTUNG! Hamburg, GERMANY
Credits
Name Company Position
Armin Jochum thjnk ag CCO
Mirko Kaminski achtung! gmbh CCO
Matthäus Frost thjnk ag Creative Director
Karl Wolfgang Epple thjnk ag Creative Director
Abir Fouani achtung! gmbh Art Director
Robert Hoyer achtung! gmbh Account Manager
Claudia Konrad achtung! gmbh Account Manager
Moritz Schirmböck achtung! gmbh Account Manager
Fabian Boettner thjnk ag Agency Producer

The Campaign

For more and more Germans, “Dr. Google” has become a substitute for a real doctor. So Central decided to launch a one-of-a-kind check-up service, “Praxis Dr. Internet“. Forty-two million health-related online searches were analysed. The findings showed that eight out of ten Germans google their symptoms. Yet over one in three health websites ranges from deficient to insufficient. Central shared these findings with the whole of Germany by way of a report, interactive card, infographics and sales partner information via paid, earned and owned media.

Execution

More than 140 million contacts and 1.3 billion online visits are proof positive of the nationwide relevance of Central’s initiative. Consumer organisations, medical councils and universities requested the findings. Even politicians warned against consulting “Dr. Google”. There was a huge public debate, with the focus on Central as the experts.

Today many websites are adopting the check-up service’s standards. As a positive side effect, the check-up service is establishing itself as a sales tool for marketing purposes, also leading to an increase in policies taken out through insurance brokers and the like. Even Google itselfs realised the problem and changed the search algorithm.

The Situation

More than 140 million contacts and 1.3 billion online visits are proof positive of the nationwide relevance of Central’s initiative. Consumer organisations, medical councils and universities requested the findings. Even politicians warned against consulting “Dr. Google”. There was a huge public debate, with the focus on Central as the experts. And today many websites are adopting the check-up service’s standards.

The Strategy

Central shared these findings with the whole of Germany by way of a report, interactive card, infographics and sales partner information via paid, earned and owned media.