Q8EASY CLUB 30+30 ‘ UN PIENO DI SHOPPING ON LINE’
Title | Q8EASY CLUB 30+30 ‘ UN PIENO DI SHOPPING ON LINE’ |
Brand | KUWAIT PETROLEUM ITALIA. |
Product/Service | Q8EASY CLUB |
Category |
A03. Cars & Automotive Products & Services |
Entrant
|
RELOY Roma, ITALY
|
Idea Creation
|
RELOY Roma, ITALY
|
Credits
Marianna Petrosillo |
reloy srl |
partnership and reward manager |
Mafalda Lepore |
reloy srl |
business development manager |
Daniele De Sano |
reloy srl |
business operation manager |
Jacqueline Barbera |
reloy srl |
Digital marketing consultant |
The Campaign
The creative idea is labeled as "30 + 30" and it implies for each 30 euro refuel, Q8 rewards members with 30 euro e-shopping coupons of some top Italian brands.
Campaign Success
The customer's experience is based on a digital platform that provides a seamless experience from the Q8 app or website to the partners' shop on line website. The funnel is fully automated and doesn't require any promo code digitation.
The timeline was from the beginning of December 2015 through March 2016, taking advantage of the Christmas and Valentine's shopping opportunities.
Describe the success of the promotion with both client and consumer including some quantifiable results
Increase of 30% of new enrollments at the Club
15.000 access to the shop online partners
More than 3.000 shopping carts
Over 40% discount benefit allowed to members
Explain why the method of promotion was most relevant to the product or service
This work is relevant as it involves members of a community in a new rewarding customer experience "on line only" in an industry tipically off line.
The project metrics and the range of rewarding have been selected according to the target audience demographic profile and consumers' habits. This selection ensure a perfect consistency between members and e-shopping partner selection.