SAFE ORDER

TitleSAFE ORDER
BrandBURGER KING® BELGIUM
Product/ServiceFAST FOOD
Category B02. Use of Ambient Media: Small Scale
Entrant BUZZMAN Paris, FRANCE
Idea Creation BUZZMAN Paris, FRANCE
Credits
Name Company Position
Georges Mohammed-Chérif Buzzman President & Executive Creative Director
Thomas Granger Buzzman Vice-President
Julien Levilain Buzzman Managing Director
Louis Audard Buzzman Creative Director
Tristan Daltroff Buzzman Creative Director & Copywriter
Vincent Tavernier Buzzman Art Director
Xavier Devaux-Landragin Buzzman Account Director
Quentin Seguret Buzzman Account Executive
Benjamin Nollet Buzzman Account Assistant
Clément Scherrer Buzzman Head of Strategic Planning
Julien Scaglione Buzzman Head of Social Media
Paul Gosset Buzzman Social Media Manager
Amélie Juillet Buzzman Head of PR & Communication
Paul Renaudineau Buzzman PR & Communication Manager

Why is this work relevant for Direct?

This work is relevant for Direct because we are actually using masks as a new media to communite through our social media and our restaurants. We produced 300 custom & durables masks for our customers.

Background

Following the multiplication of cases of covid 19 everywhere in Belgium, the government had to strengthen its policy of health measures. The government has therefore made the wearing of masks compulsory in closed public places, including all Burger King restaurants. Burger King had to put in place a solution so that its customers (in addition to the order given by the government) come to restaurants with masks. In addition, the restaurant visit should not be a constraint for consumers but something playful and fun, as always with Burger King.

Describe the creative idea (30% of vote)

With safety of their customers in mind, Burger King Belgium launched « Safe Order », an operation to encourage people to wear masks. With a mask, it is sometimes hard to make yourself heard correctly. We offered our customers masks with their favorite order printed on it, so that they don’t even have to speak.

Describe the strategy (20% of vote)

Our main target was young people because it is the most resistant population to wearing a mask in Belgium. We therefore wanted to encourage them to put on their masks where we could do something: in Burger King restaurants. We challenged our fans via our social networks to win their custom masks. So that they can go to Burger King restaurants to ordered safely.

Describe the execution (20% of vote)

The first step was to invite our fans via our social networks (1 Facebook Caroussel post + 1 Instagram Story) to post their favorite order in the comments and trying to win their custom masks. The second step was the selection of our best & creatives fans in order to have their masks delivered to them with their favourite menu written on it. And the last step was to let our 300 fans go to Burger King restaurants with their custom masks and ordered safely. But they just had to remember to take off their mask to eat..

List the results (30% of vote)

> 31 million media impressions > 30 million impressions thanks to PR > 1 million impressions thanks to social media > 117 media parutions > 5000 shares on social media > 300 masks printed