Title | CLOSED FOR MAINTENANCE |
Brand | VISIT FAROE ISLANDS |
Product/Service | TOURISM |
Category |
A02. Creative Effectiveness for Good |
Entrant
|
VISIT FAROE ISLANDS Torshavn, DENMARK
|
Idea Creation
|
MENSCH Copenhagen, DENMARK
|
Idea Creation 2
|
SANSIR Torshavn, DENMARK
|
PR
|
TRAVEL PR London, UNITED KINGDOM
|
PR 2
|
MGA MEDIA GROUP New York, USA
|
PR 3
|
EHRENBERG SØRENSEN KOMMUNIKATION Copenhagen, DENMARK
|
Production
|
KOVBOYFILM Torshavn, DENMARK
|
Credits
Rune Hørslev-Petersen |
Mensch |
Client Service Director |
Tor Verland Johansen |
Sansir |
Director |
Bogi Henriksen |
Sansir |
Creative Director |
Flemming Boutrup |
Mensch |
Copywriter |
Frederik Preisler |
Mensch |
Chief Creative Officer |
Isabella Sofie Nielsen |
Mensch |
Project Manager |
Rasmus Mikkelsen |
Ryot Studio |
Head of Ryot Studio |
Anna Taussi |
Ryot Studio |
PR & Content dsitribution manager |
Paul Clements |
Mensch |
Art Director |
Summary
"One of the boldest tourism campaigns yet devised" - The Guardian.
Over the past five years, the number of tourists in the Faroe Islands has increased significantly. The many tourists created a paradoxical problem for the Faroe Islands Tourism Board, Visit Faroe Islands. The country's infrastructure and natural environment had a hard time keeping up with the increase in tourist numbers, and the tourism industry started to become more and more unpopular among the Faroese locals. So how could Visit Faroe Islands continue to develop tourism without destroying the foundation on which it rests?
The creative solution consisted of a closure of the main tourist attractions in Faroe Islands for tourists for an entire weekend. Instead, the country was open to ‘voluntourists’ who could visit the Faroe Islands at their own expense and work alongside locals on maintaining the islands' trails, lookout points, signage and fences.
Despite a media budget of DKK 0, the story reached 511 news media with a total online readership of 3.7 billion and 34 million social media actions.
In less than a week, 3,500 people had signed up, and over the weekend, ten concrete maintenance projects were carried out with 100 volunteers from 25 different countries. The locals' perception of the tourism industry improved by 15 percentage points, from 56% to 71% in favour of tourism.
The campaign resulted in an abnormal increase in tourism of six percent, equivalent to 12,000 people. Economically, this means an increased turnover in the Faroe Islands of more than 165 million Danish kroner (over 22 million Euros).
The initiative has become a recurring event in the Faroe Islands and has helped inspire other tourist boards in the world to create similar initiatives.
"Closed for Maintenance, Open for Voluntourism" was named one of the 10 most innovative initiatives for the planet in 2019 by the World Economic Forum.
“Other destinations will follow Faroe Islands' lead” - World Economic Forum.