SOMETHING TO SHARE

TitleSOMETHING TO SHARE
BrandDOUWE EGBERTS BELGIUM
Product/ServiceDOUWE EGBERTS COFFEE
Category B01. Editing
Entrant JACOBS DOUWE EGBERTS BELGIUM Brussel, BELGIUM
Idea Creation BBDO BELGIUM Brussels, BELGIUM
Production LOVO FILMS Brussels, BELGIUM
Production 2 SONHOUSE Brussels, BELGIUM
Credits
Name Company Position
Arnaud Pitz BBDO Belgium Creative Director
Sebastien De Valck BBDO Creative Director
Louise Cornet BBDO Creative
Loup Delpierre BBDO Creative
Dr. Bowman Lovo Director
Lieve Raymaekers Bbdo Belgium Account Director
Ward Braeckevelt BBDO Belgium Account Manager
Wouter Van den Herrewegen BBDO Belgium Strategy
Renée Vermeire BBDO RTV Producer & Art Buyer
Marlies Neudt Freelance Producer
Nicolas Van Poeck BBDO Belgium Sound Producer
Leslie Verbist Freelance Post Production
Bert Brulez Lovo Producer
Cho Kuo Lovo Producer
Vanessa Barba Jacobs Douwe Egberts Marketing Director
Oriana Servais Jacobs Douwe Egberts Marketing Manager
Karen Van der Perre Jacobs Douwe Egberts Marketing Manager

Write a short summary of what happens in the film

The latest brand tracker revealed that Douwe Egberts scores well on terms of ‘hospitality’, ‘togetherness’, ‘family’ and ‘warmth’. But they need to score higher on ‘optimism’, ‘openmindedness’, ‘true to yourself’. Be more ‘inspiring’. We didn't want to talk about the product. Every other brand in the country is talking about quality, origin, expertise and aromas. We’re not differentiating on product level and we’re hardly an innovative hipster barista brand. So, we don’t talk about what is in the cup but what is happening around it. The insight that it’s easier to find courage over a coffee, made us believe that we should encourage sincere conversations. Coffee is there when people have difficult conversations. Coffee is an invitation to dialogue. So, we write a simple and authentic story that shows tolerance and empathy of a father to his daughter. Douwe Egberts is an old brand. With a loyal, but ageing client population. But the brand has to remain fresh, stay relevant for younger generations. In short, Douwe Egberts has to rejuvenate without alienating the current buyers. So, we looked at what has young people feeling concerned. In a hyper-connected world, real connections are rare, especially between different generations. How can we ensure that generations understand and accept each other?

Cultural / Context information for the jury

Even in a Western country like Belgium, homosexuality is still not fully accepted by everyone. Especially for parents, it remains a tough subject to talk about. Douwe has always been a brand that sees its coffee as a conversation starter for emotional, and sometimes tough subjects. By showing an ad featuring a lesbian couple in a completely normalized and credible way, this ad struck a cord within the LGBTQ+ community and beyond. The goal of its virality was not to promote the product, but rather to contribute to further normalization and acceptance of LGBTQ+ persons, and at the same time, show the way to their parents, who often don’t know how to react.