Winners & Shortlists

KLM FLAT OR NOT

TitleKLM FLAT OR NOT
BrandKLM ROYAL DUTCH AIRLINES
Product/ServiceKLM WORLD BUSINESS CLASS
Category A08. DIGITAL DESIGN
Entrant Company DDB & TRIBAL WORLDWIDE Amsterdam, THE NETHERLANDS
Advertising Agency DDB & TRIBAL WORLDWIDE Amsterdam, THE NETHERLANDS
Credits
Name Company Position
Bart Mol/Pol Hoenderboom DDB/Tribal Worldwide/Amsterdam Creative Director
Gijs Sluijters DDB/Tribal Worldwide/Amsterdam Creative/Concept
Joris Tol DDB/Tribal Worldwide/Amsterdam Concept/Concept
Keith Kornson Ddb/Tribal Worldwide/Amsterdam Designer/Art Director
Esther Te Pas DDB/Tribal Worldwide/Amsterdam Client Service Director
Danielle Boskemper DDB/Tribal Worldwide/Amsterdam Account Director
Steven Beukers/Wendy Losse DDB/Tribal Worldwide/Amsterdam Project Manager
Ralf Hesen DDB/Tribal Worldwide/Amsterdam Strategy Director
Fione Van Wijk DDB/Tribal Worldwide/Amsterdam Agency Producer
Maxim Van Dam DDB/Tribal Worldwide/Amsterdam User Experience Designer
Frank Houben/Natascha Van Roode/Esther Van Kessel KLM Royal Dutch Airlines Advertiser Supervisor
Bart Buiter Director
Jan Rein Hettinga D.o.p.
Erik Verhulst The Ambassadors Editor
Mediamonks Production Company
Massivemusic Music Company
Kaiser Sound/Studio’s/Mediamonks Sound Design
TEAM ENG Camera Crew

Brief Explanation

Key objective: We did a stunt at Schiphol Airport with a specially prepared waiting seat. To raise awareness for KLM’s new Business Class seat, we wanted to use this footage in a game. The game had to be easily understandable, so everyone could play it. Challenges: How could we create a game show-like experience while keeping the KLM World Business Class look and feel? And how could we keep the audience engaged until the end of the game?

The Brief

Introduce KLM’s new World Business Class seat, which can transform into a fully flat bed. Target audience: non-frequent Business Class travellers. With KLM’s new full-flat seat, travellers can arrive even more relaxed at their destination. All they have to do is lie back and relax.

How the final design was conceived

We wanted to create a game that felt energetic, like the crazy Japanese TV shows, but... still keep it simple and intuitive with a playful style that fitted KLM’s new World Business Class. It ended up being a simple game, 3 clicks and you’re done! We guided users through the game in a bold way. Different phases were introduced with in-your-face graphics, disruptive animations and edgy sound bites. Combining this with hidden camera footage really breathed life into the game. Most of the colour tones were based on the colours of KLM’s World Business Class.

Indication of how successful the outcome was in the market

The seeding film generated a lot of buzz, resulting in over 4 million views on YouTube and Facebook. The game was played over 160,000 times with an average time spent on site of 4.5 minutes.