Winners & Shortlists

START THE CONVERSATION

TitleSTART THE CONVERSATION
BrandSAMSUNG
Product/ServiceGALAXY S4 MINI
Category A06. USE OF SPECIAL EVENTS AND STUNT/LIVE ADVERTISING
Advertising Agency BRAND NEW LIVE Hilversum, THE NETHERLANDS
Media Agency STARCOM MEDIAVEST GROUP Amsterdam, THE NETHERLANDS
Entrant Company STARCOM MEDIAVEST GROUP Amsterdam, THE NETHERLANDS
Credits
Name Company Position
Richard Van Der Wilk Starcom Mediavest Group Chief Strategy/Innovation Officer
Joris Lak Starcom Mediavest Group Head Of Digital
Peter Bout Starcom Mediavest Group Marketing Services/Producer
Annemarie Plas Starcom Mediavest Group Sr. Digital Consultant
Nancy Van Langelaar Starcom Mediavest Group Producer
Chris Havinga Brand New Live Director
Tjeerd Kooistra Brand New Live Creative Product Manager
Leonie Geesink Brand New Live Senior Account Manager
Matthieu Grob Zeitgeist Creative Director
Martin Boomkens Zeitgeist Creative Director
Manon Bes Starcom Mediavest Group Account Manager
Renee Tan Starcom Mediavest Group Rtv Consultant
Jasper Lamers Starcom Mediavest Group Account Director

Results and Effectiveness

Our campaign broke all our targets with strong confidence; an overwhelming earned media ratio (index 438 ‘earned versus paid’) and overall content reach of 70% within our Stand apart audience. Resulting over 1 million video streams (index 181), thousands of tweets and posts generating 3 million twitter reach (index 1000). Best of all: sales went through the roof and doubled the forecast in the first week, growing rapidly to climax index 400 at the end of the campaign, directly driven by #starttheconversation and the sales promotion with signed flip covers (source: Samsung/Gfk). An excellent example of great content marketing strategy.

Creative Execution

We created the conversation-platform ’Starttheconversation.nl’ & used Twitter (#starttheconversation) as the core component (as it is intensively used by our audience). Here our audience could join conversations and get inspired in music & fashion. Kicking off with supermodel Doutzen Kroes via price-activation (signed phone-flipcovers); chief editors Karin Swerink (VOGUE) & Hilmar Mulder (GRAZIA) and Sunnery James (Dutch DJ) were our influencers to endorse #starttheconversation. They were present at different big Fashion & Music events, where we created world’s first Google-Hangout-On-Air road show (at high-traffic-points). In a custommade Glass-box on location, our influencers would have live conversations with our audience through our Google Hangout & answering fans Tweeted questions. These Hangouts were LIVE streamed on Twitter during the events; an absolute Twitter worldpremier! All created valuable (conversational) content was distributed in 2/3-minute chunks using Samsung’s and influencers’ owned mediachannels, targeted advertising Online & Social Media, to scale to the community.

Insights, Strategy and the Idea

Samsung wanted for its new Samsung Galaxy S4 Mini, a cheaper smartphone with all needed smart communications functionalities, to reach a young (18-25) financially less strong target audience. This young audience is still figuring out how to succeed in life and are characterised by; ‘driven individuals who consider themselves stylish individuals and look for brands that set them apart and make them feel special’. Our challenge: connect with this hard to reach audience & increase S4 Mini sales. Connecting with them, had to be through their quest for guidance and inspiration, via relevant communications with peers & influencers. We knew we had to go beyond just telling how great the S4 Mini; actually demonstrating and inviting them into product experience. Our idea: positioning the S4 Mini to serve & empower our audience – by literally starting conversations between them, their peers and their role-models – LIVE (ONLINE) AT EVENTS.