Winners & Shortlists

HANDSFREE SHOPPING

TitleHANDSFREE SHOPPING
BrandMAMMUT
Product/ServiceMAMMUT STORE
Category A01. USE OF MOBILE TECHNOLOGY
Entrant Company McCANN WORLDGROUP GERMANY Frankfurt, GERMANY
Advertising Agency McCANN WORLDGROUP GERMANY Frankfurt, GERMANY
Advertising Agency 2 MRM // McCANN WORLDWIDE Frankfurt, GERMANY
Credits
Name Company Position
Elke Klinkhammer Mccann WORLDGROUP Cco
Martin Biela MRM/Mccann Executive Creative Director
Mark Hollering Mrm/Mccann Creative Technology Director
Dom Heinrich MRM/Mccann Creative Director Innovation
Normann Joseph MRM/Mccann Sen. Application Developer
Gift Amlumyong MRM/Mccann Visual Designer
Suzana Mitrasinovic MRM/Mccann Account Director
Christian Endecott MRM/Mccann Copywriter

Creative Execution

To scale these heights we developed a digital infrastructure that includes new beacon technology in a prototype store which seamlessly connects our retail area with a custom app promoted via newsletter, available via App Stores. Our customers pins and favourites of preferred Mammut equipment are saved in the app through Social Connect. Our in-store visual guidance system and smartphone app then enable them to head directly for preferred products, while digital displays show additional recommendations and products liked by friends. Additionally, employees can view customers’ shares and pins on tablets and offer extremely targeted support. There’s also a 10% discount for using the app and the Passbook voucher is automatically redeemed on checkout.

Thanks to the “beacon.store”, ecosystem Social Media is now seamlessly integrated into the real world, without annoying or distracting customers, leaving them free to focus on finding whatever they need to reach their own mountaintops. For us, that’s summit attained. And for our customers it’s a new feeling of freedom, almost like reaching the mountain top. 68% Used the App. as seamless navigation while shopping in the Mammut Store 52% Customers used the 10% Voucher

As a leading international, outdoor brand of Swiss origin Mammut is particularly drawn to mountains. The mountain separating the digital and physical world was no exception. So we developed a solution that would overcome this obstacle and provide customers and their digital communities with a clear route from the world of pinning and sharing Mammut equipment on social media directly into stores and, more particularly, to specific products within stores, without using their smartphone.