Winners & Shortlists

2014 Promo & Activation

BACON

TitleBACON
BrandCO-OPERATIVE
Product/ServiceCO-OPERATIVE FOOD
Category A05. USE OF BROADCAST IN A PROMOTIONAL CAMPAIGN
Entrant Company LEO BURNETT LONDON, UNITED KINGDOM
Advertising Agency LEO BURNETT LONDON, UNITED KINGDOM
Credits
Name Company Position
Justin Tindall Leo Burnett London Executive Creative Director
Hugh Todd Leo Burnett London Creative Director
Graham Lakeland Leo Burnett London Copywriter
Richard Robinson Leo Burnett London Art Director
Emma Bewley Leo Burnett London Agency Producer
Vince Squibb Gorgeous Director
Rupert Smythe Gorgeous Executive Producer
Amy Appleton Gorgeous Producer
Barry Ackroyd Gorgeous Dop Lighting Cameraman
Paul Watts The Quarry Editor

The Brief

Co-op was struggling to solve an entrenched brand perception problem: resentment owing to ‘insult’ pricing on key essentials. Pricing on everyday products acted as a barrier that prevented existing and new customers wanting to shop with us- a dark cloud that stopped people hearing the positive brand stories about provenance or quality we wanted to tell. So the business decided to invest heavily, bringing these prices down. The task for communications was to accelerate the barrier removal. Just shouting about prices wouldn’t address the perception issues and there were too many other retailers following that approach with bigger media budgets.

Describe how the promotion developed from concept to implementation

We needed to make consumers relate to us, to make them love us again and then in turn, stop resenting us and start shopping with us more. So we didn’t shout about our prices like everyone else. Instead, we reminded our customers about the unheralded, yet extraordinary role everyday essentials can play in their lives. From helping us apologise, to getting our kids out of bed. The Co-op not only understands this, but they do all they can to ensure these essential products are as reasonably priced as possible.

Describe the success of the promotion with both client and consumer including some quantifiable results

Shouting isn't always louder; we've increased brand motivation up to 67% , sales of bread have risen by more than 100% and we haven't had to enter into a price war with our competitors. And on top of that, we've produced a campaign we can be proud of creatively, as well as strategically. The Co-op Food can be proud of what it is and consumers are beginning to shop with us more frequently...happily this time, rather than under duress.

Explain why the method of promotion was most relevant to the product or service

The films centre on the extraordinary role that seemingly insignificant food plays in our lives; illustrated in a human, insightful and honest way, true to The Co-op brand. There's no need for shouting, pomp or circumstance- the human truths at the heart of each advertisement do the hard sales pitch to sell the essential nature of the food and the competitive price at the end of them seals the deal.