| Title | REMUMBER |
| Brand | MISSING CHILDREN EUROPE |
| Product/Service | REMUMBER |
| Category |
B02. Mobile Apps |
|
Entrant
|
FAMOUSGREY, BELGIUM
|
|
Idea Creation
|
FAMOUSGREY, BELGIUM
|
|
PR
|
FAMOUSGREY, BELGIUM
|
Credits
| Katrien Bottez |
FamousGrey |
Executive Creative Director |
| Laurent Dochy |
FamousGrey |
Creative Director |
| Lore Debulpaep |
FamousGrey |
Project Manager |
| Bart De Bock |
FamousGrey |
Digital Project Manager |
| Joris Joosten |
FamousGrey |
Strategic Planner |
| Ken Wuytack |
FamousGrey |
Designer |
| Kevin Peters |
FamousGrey |
Back-end Developer |
| David Viaene |
FamousGrey |
Front-end developer |
| Anne-Cécile Collignon |
FamousGrey |
PR Manager |
| Karima Ghozzi |
FamousRelations |
PR Manager |
| Tuyen Pham |
FamousGrey |
RTV Producer |
| Loes Fierens |
FamousGrey |
RTV Producer |
| Toon Aerts |
CZAR |
Director |
| Maarten Breda |
MediaMonks |
Producer |
| Eurydice Gysel |
CZAR |
Executive Producer |
| Jelle Robbeets |
CZAR |
Producer |
| Bieke De Keersmaecker |
CZAR |
Post Producer |
| Peter Baert |
Raygun |
Composer |
| Delphine Moralis |
Missing Children Europe |
Secretary General |
| Gail Rego |
Missing Children Europe |
Communication Officer |
| Diederik Jeangout |
FamousGrey |
Creative |
The Campaign
INSIGHT:
When we were young, we knew phone numbers by heart. We memorized them by dialing them repeatedly on our house device. Today, we rely heavily on our mobile phone contact list. Unfortunately, that also applies to children. They never had the need to learn numbers by heart. But what if there’s an emergency and they don’t have their phone with them…Are they actually able to contact their parents?
IDEA:
That’s why Missing Children Europe launched ReMumber: a free app that changes a smartphone's unlocking code into a phone number & helps kids to remember it. First, parents have to download and setup ReMumber on a smartphone/tablet. Then, each time their kid unlocks the device, he/she needs to fill in his/her dad or mum’s phone number. By manually typing this number dozens of times a day, it becomes a physical routine and the child finally knows the number by heart.
Creative Execution
ReMumber works every time a child unlocks their phone. But to help them learn the number in the beginning, the digits light up so that children gradually learned the correct order of the number. Only the first four digits never light up, this way a stranger can never break into the phone.
On the campaign website, people could see how ReMumber works and learn more about Missing Children Europe. But without any media budget, our entire campaign rested on PR. So on July 6th 2016 - at the beginning of the summer holidays – we sent the press release to national press and organised interviews with radio shows, blogs, etc. We encouraged Belgians to download the app and to share the initiative on social networks with the hashtag #ReMumber. Another 14 countries wanted to participate and they launched the app in their respective countries based on the Belgian material and mechanic.
The PR media value reached 336.355 euros in Belgium alone, which is far bigger than expected. In a few hours, the campaign became trending topic on social networks. Missing Children Europe received great feedback from users and was proposed different free media opportunities to communicate about the campaign during summer. But most of all, with hundreds of downloads in the first week, we helped a lot of children to remember their parents’ phone numbers in a couple of days. And a lot of families spent their holidays with ease of mind, knowing their children could contact them in any kind of emergency.
Today’s technology is part of children’s lives. From a very early age, they come into contact with smartphones. But this smartphone -which kids use so quickly and naturally- is the exact reason why younger generations don’t know phone numbers by heart anymore. There’s an entire contact list in a smartphone, so why would they, right?
So what better way to reach these kids than by actually using their own smartphone as a medium. We've noticed children can enter their smartphone passcode in a blink of an eye because they do it dozens of times a day. That's why we made an app that changes this random passcode into the phone number of their parents. This way they gradually memorise it until they know the number by heart. Because 1 in 5 children go missing during holidays, we launched the campaign at the beginning of July, right before the school holidays.