Title | BURGLARY |
Brand | WIND |
Product/Service | TELECOMMUNICATIONS |
Category |
A04. Media / Entertainment |
Entrant
|
THE NEWTONS LABORATORY Athens, GREECE
|
Idea Creation
|
THE NEWTONS LABORATORY Athens, GREECE
|
Production
|
ANIONS FILM Athens, GREECE
|
Credits
Michalis Anagnostakos |
WIND TELECOMMUNICATIONS |
Client |
Write a short summary of what happens in the film
WIND Telecommunications: Burglary # This spot for Wind’s Customer Experience shows in a dramatic way how frustrating the communication with an automated response robot can be, especially when you have an immediate need for help. It’s probably never a burglary but it resembles the urgency we sometimes feel. And in those moments, most of us would be grateful for an eloquent customer service agent.
Cultural / Context information for the jury
WIND Telecommunications: Burglary # This spot for Wind’s Customer Experience shows in a dramatic way how frustrating the communication with an automated response robot can be, especially when you have an immediate need for help. It’s probably never a burglary but it resembles the urgency we sometimes feel. And in those moments, most of us would be grateful for an eloquent customer service agent.