2019 Brand Experience & Activation

WINDOWS INTO THE FUTURE

TitleWINDOWS INTO THE FUTURE
BrandSAMSUNG
Product/ServiceSAMSUNG GALAXY S10
Category D04. Digital Installations
Entrant CHEIL GERMANY Frankfurt, GERMANY
Idea Creation CHEIL GERMANY Frankfurt, GERMANY
Production UNIT9 London, UNITED KINGDOM
Credits
Name Company Position
Joern Welle Cheil Germany Executive Creative Director
Miriam Preissinger Cheil Germany Creative Director
Arnab Biswas Cheil Germany Creative Director
Sonja Fritsch Cheil Germany Senior Art Director
Sabrina Lienig Cheil Germany Senior Art DIrector
Nicolau Attallah Cheil Germany Senior Art Director
Michael Ferstl Cheil Germany Junior Art Director
Olga Potempa Cheil Germany Senior Copywriter
Hanna Weller Cheil Germany Junior Copywriter
Moritz Gillrath Cheil Germany Agency Producer
Stefan Prilipp Cheil Germany Business Director
Christina Laukel Cheil Germany Senior Account Manager
Anna Mrass Cheil Germany Senior Marketing Manager
Annika von Nordheim Cheil Germany Marketing Manager
Michelle Condé Cheil Germany Creative Director
Ryun Kim Cheil Germany Space Designer
Meike Heintz Cheil Germany 3D Designer
Matthias Merget Cheil Germany Editor
Chris Druecks Cheil Germany Senior Copywriter
Marcel Bourgeon Cheil Germany Senior Copywriter
Mustafa Karakas Cheil Germany Art Director
Wesley Yoon Cheil Germany Junior Art Director
Matthias Hofmann Cheil Germany Junior Copywriter
Trang Le Thu Cheil Germany Art Director
Christoph Fischer Cheil Germany Executive Technical Director

Why is this work relevant for Brand Experience & Activation?

"Windows Into The Future" shows a way forward of how to emotionally engage customers with brands via the unique combination of digital, design and experiential in a highly competitive retail environment.

background

The Galaxy S10 does not only represent the 10th generation of the Samsung Galaxy range but also embodies 10 years of technological innovations. To celebrate this important anniversary, Samsung planned the retail launch of its flagship smartphone to be as innovative and premium as the product itself.

Describe the creative idea (20% of vote)

Allow the audience a glimpse into the future of innovations past and present: By converting all shop windows of luxury department store KaDeWe in Berlin into playful and artistically inspired interactions between brand and customer, Samsung's innovations and brand new Galaxy S10 could be experienced in an engaging way, turning abstract features into easy to understand benefits.

Describe the strategy (20% of vote)

The Galaxy S10 is Samsung's best selling premium smartphone with a broad customer base ranging from first movers to performance seekers. Being highly aware of current trends and products, all these target groups look for exceptional and emotional experiences in retail since they are already knowledgeable around their desired gadgets through online media. Using an exclusive environment in a creative and disruptive offered a unique chance to combine exclusivity with accessibility and wonder with fun, all while incorporating the actual product and let it speak for itself. KaDeWe in Berlin is Germany's most frequented luxury department store with a visitor number per month that equals nearly half the population of the capital. And for the first time ever, the entirety of its shop windows of the KaDeWe was solely given to a single brand – a massive disruption that could easily be noted by the local audience.

Describe the execution (30% of vote)

18 different installations were realized in two phases of 4 weeks each, starting in March 2019. From optical illusions to mechanical machinations to kinetic projections each of the 4x4m big windows featured a different innovation or technical feature. The majority even allowed for direct interaction with passers-by, using sensors and technology originating in Galaxy smartphones and drawing people to the exclusive Galaxy pop-up store inside the KaDeWe.

List the results (30% of vote)

• 1.4 M viewers on-site within just 4 weeks • 11 K daily interactions, which equals ca. 21% of people entering the KaDeWe per day • 2 M impressions on social media • 280% sales increase of Galaxy S10 in Berlin’s electronic stores (compared to other cities)