2019 Brand Experience & Activation

SORRY IS A START

TitleSORRY IS A START
BrandCREATIVE BELGIUM
Product/ServiceCREATIVE BELGIUM
Category G04. Social Behaviour & Cultural Insight
Entrant HAPPINESS BRUSSELS / AN FCB ALLIANCE, BELGIUM
Idea Creation HAPPINESS BRUSSELS / AN FCB ALLIANCE, BELGIUM
PR YOUR SIDE Gent, BELGIUM
Production SONHOUSE Brussels, BELGIUM
Production 2 BLISS INTERACTIVE Saigon, VIETNAM
Production 3 INITIALS L.A. Antwerp, BELGIUM
Credits
Name Company Position
Isabelle Van den Broeck Creative Belgium Managing Director
Karen Corrigan Happiness / An FCB alliance Executive Creative Management
Geoffrey Hantson Happiness / An FCB alliance Chief Creative Officer
Geoffrey Hantson Happiness / An FCB alliance Chief Creative Officer
Katrien` Bottez Happiness / An FCB alliance Creative Director
Philippe Fass Happiness / An FCB alliance Creative Director
Eline Goethals Happiness / An FCB alliance Strategic Director
Wesley Roeland Happiness / An FCB alliance Junior Strategic Planner
Gitta De Vos Happiness / An FCB alliance Account Manager
Arthur De Wachter Happiness / An FCB alliance Account Executive
Kabibi Weka Happiness / An FCB alliance Account Executive
Simon Pyson Happiness / An FCB alliance Concept Provider
Iris Nuyts Happiness / An FCB alliance Concept Provider
Cathérine Ongenae Happiness / An FCB alliance Consulting Antropologist
Dee Verwaetermeulen Happiness / An FCB alliance Copywriter NL
Stéphane Opdenbosch Happiness / An FCB alliance Copywriter FR
Alice Amant Happiness / An FCB alliance Copywriter FR
Dries Lauwers Happiness / An FCB alliance Head of Design
Kassandra Donia Happiness / An FCB alliance DTP
Kenny Vermeulen Happiness / An FCB alliance Creative Content Director
Simon Schuurman Happiness / An FCB alliance Motion Designer
Kris Van Wallendael Happiness / An FCB alliance Senior Digital Producer
Bart Vande Maele Happiness / An FCB alliance Producer
Lisa Gadeyne Happiness / An FCB alliance Content Maker / DOP Making off
Sumi Arcos Mina Happiness / An FCB alliance Content Maker / DOP Making off
Thomas Colliers BLISS Interactive Head of Technology
Tran Mong Dao BLISS Interactive Project Manager
Ngo Quang Tri BLISS Interactive Back-end Team Leader
Nguyen Quoc Thai BLISS Interactive Front-end Team Leader
Arne Van Ongeval Yourside PR
Elisa Riffaud Yourside PR
Jef Boes LA Initials Photographer / Director
Jan Opdekamp LA Initials Assistant Photographer
Marc Appeltans LA Initials DOP Lighting Cameraman
Fauve Iannizzi LA Initials Producer
Danny van Deventer LA Initials Focus Puller
Gwen Paula LA Initials MUA
Sara Silva LA Initials Set Dresser
Hannah Moens LA Initials Intern Photographer
Marc Reynebeau SonHouse Voice Over Dutch
Thierry Van Durme SonHouse Sound Director
Rosalba Angioletti SonHouse Sound Producer
Philippe Résimont SonHouse Voice Over French
Philippe Résimont SonHouse Voice Over French

Why is this work relevant for Brand Experience & Activation?

Putting pressure on the Belgian government by calling out and activate Belgian copywriters to do what the government doesn’t: write an apology to the people of Congo for the atrocities committed during Belgiums colonial past. Hundreds of copywriters engaged. Thousands of apologies were entered. Sparking political debate on all makes news outlets. And putting continuous pressure on the Belgian government?

background

“The roots of Belgium’s racism lie in its colonial past. Therefore, the country needs to confront this dark chapter in history by apologising for the atrocities committed during colonization. By doing so it will acknowledge what happened as a means of reconciliation and healing.” On February 11th 2019, this strong statement was given by the United Nations towards the Belgian government, urging Belgium, as a country, to apologize for the crimes and brutalities committed during its colonization of the Congo. Unfortunately, despite all statements and despite a large majority of the Belgian population that believes their country should come clear with its colonial past, there seems to be a wall of silence. Both the Belgian government and the Belgian Monarchy remained quiet.

Describe the creative idea (20% of vote)

To put pressure on the government and stimulate political debate, Creative Belgium – the representative of the Belgian creative industry – launched ‘Sorry is a start’. A call out to all Belgian copywriters to use their talent and the power of their words, to do what the government doesn’t: write an apology. An ultimate writing challenge, because within the industry, copywriters know how difficult it is to write a decent apology. Hence the mother of all apologies for Belgium.

Describe the strategy (20% of vote)

Copywriters know, writing an apology is one of the most challenging briefs. In this case Creative Belgium called out to all Belgian copywriters to write the apologies from the Belgian population to the Congolese population for the atrocities committed during its colonization of the Congo. Because sometimes the population has to do what the government doesn’t. Creative Belgium choose this approach to trigger political debate and put pressure on the government. And at the same time be able to ‘inspire’ our Prime Minister and members of parliament with some very well written apologies.

Describe the execution (30% of vote)

Campaign took off with a call out in many different media. From full pages in newspapers to cinema spots and digital activation. Obviously, it made the National headlines. And it quickly sparked the expected political debate. Thousands of apologies were received. A jury consisting of copywriters, historians and famous members of the Belgian Congolese community invited all the best craftes ones to come and read out their apology on a filmed event. Which sparked even more debate and press attention. Belgium’s biggest magazine even transcribed entire apology-letters into its magazine. Finally, to raise pressure even more, and ‘inspire’ members of government, an impressive book was published with the 177 best crafted apologies. The book was send to the Belgian King, the Prime Minister and members of parliament.

List the results (30% of vote)

Belgians engaged. Thousands of written apologies were entered and, ad expected, it sparked a lot of political debate. The best writers were invited to read out their apology on a filmed event and the best crafted ones were published in an impressive book. To raise the pressure even more, the book was send to the King and members of parliament. And the Belgian prime minister? Since then, he did apologize, in front of international press. But… only to 22.000 kidnapped mixed-race children. Which is 0,03% of the total population of Congo today. However, as the name of this initiatives read: sorry is start. It is a small first step. But an important one towards a total acknowledgement.

Please tell us about the social behaviour and / or cultural insights that inspired your campaign

The statement given by the United Nations on February 11th, 2019 gives all possible background needed on social behavior and cultural insight that inspired this campaign: “The roots of Belgium’s racism lie in its colonial past. Therefore, the country needs to confront this dark chapter in history by apologising for the atrocities committed during colonization. By doing so it will acknowledge what happened as a means of reconciliation and healing.” - Ahmed Reid, Professor United Nations.