IKEA RESPONSES

TitleIKEA RESPONSES
BrandIKEA
Product/ServiceIKEA
Category I04. Social Behaviour & Cultural Insight
Entrant ACNE Stockholm, SWEDEN
Idea Creation ACNE Stockholm, SWEDEN
PR ACNE Stockholm, SWEDEN
Production ACNE Stockholm, SWEDEN
Credits
Name Company Position
Johan Bello ACNE Executive Creative Director
Tiago Pinho ACNE Senior Creative
Isaac Bonnier ACNE Art Director
Joel Lindblad ACNE Copywriter
Lovisa Friman Bendz ACNE COO
Anders Kylberg ACNE Photographer
Morten Kjaer IKEA Creative Hub Creative Director
Louice Alvarson IKEA Creative Hub Assignment Leader

Background

IKEA is a democratic company. This also applies to their design philosophy - that the company calls democratic design. A philosophy of enabling function, quality and design at a reasonable price. We wanted more people to be aware of this.

Describe the strategy

A part of our strategy was to mimic popular online humor formats that came to be with a new internet generation. We made use of its unique tone of voice and visual style. This made our posts a natural extension and fit in our customer's feed and made each post easy to share. Each post also highlighted IKEA's democratic values. The communication was also "democratic" in itself – where we made use of new formats in order to talk to our target group in their own preferred language. To track each subject and judge the buzz surrounding it we made use of social media monitoring tools – as well as some gut feeling. Some subjects were just impossible to miss.

Describe the execution

As we nailed down a subject, determining if it was relevant enough, we moved into production. We created an idea, produced the visuals and the copy and rolled it out globally. The posts were spread organically thanks to being relevant and on time – adding a point of view to happenings in the world.

List the results

Earned media:> $9 200 00 Impressions: 1.04 billion Interactions: 3.02 million Mentions: 83K

Please tell us about the social behaviour and / or cultural insights that inspired your campaign

In order to get more people to understand what democratic design entails, we began to hijack ongoing events and discussions online. With inspiration from internet humor, we identified trends and talked to our customers in their internet-based languages. In this way, relevance was created independently of purchased media.