THE GHOST

TitleTHE GHOST
BrandIKEA
Product/ServiceIKEA FOR A SAFE HOME
Entrant TRIAD ADVERTISING Prague, CZECH REPUBLIC
Idea Creation TRIAD ADVERTISING Prague, CZECH REPUBLIC
Idea Creation 2 IKEA CZECH REPUBLIC Prague, CZECH REPUBLIC
Media Placement DENTSU CZECH REPUBLIC S.R.O. Prague, CZECH REPUBLIC
PR OGILVY Prague, CZECH REPUBLIC
PR 2 SEESAME Bratislava, SLOVAK REPUBLIC
Production BISTRO FILMS Prague, CZECH REPUBLIC
Credits
Name Company Position
Marek Vomočil IKEA Project Leader
Petra Jankovičová Triad Advertising Strategy Director
Marek Partyš Bistro Films Idea Maker& Film Director
Matouš Fridrich Triad Advertising Creative Director
Maroš Hámorský Triad Advertising Senior Copywriter
Matej Paluš Triad Advertising Account Director
Barbora Ivánová Triad Advertising Art Director
Veronika Augustová Triad Advertising Social Media Lead
Nina Feriancová Bistro Films Production Designer
NIkola Luzárová Triad Advertising Account Manager
Soňa Mládková Triad Advertising Graphic Designer
Michaela Bruhova Triad Advertising Copywriter
David Hofmann Bistro Films DOP
Jan Hofman Bistro Films AC
Viliam Béreš Bistro Films Music
Jiří Ptáček Bistro Films Executive Producer
Tomáš Kutlák Bistro Films AC
Jan Beran Lokacni.cz Locations
Jiří Jirout Triad Advertising Social Media Manager
Hannibal Lang Uitch Iscratch Colorist
Štěpán Drechsler Bistro Films AD
Ondřej Novák Locacni.cz Locations
Pavel Poličár Bistro Films SFX
Tereza Slabá Bistro Films Production Manager
Jan Sléška R.U.R. Post Sound

Why is this work relevant for Integrated?

With a strong 360 degree communication, we reached 50-70 % of the population in all three countries (Czechia, Slovakia, Hungary). Every piece of content worked together with the help of PR, events, instore and PA. IKEA became the thought leader in the topic of domestic violence. This fact contributed to the campaign’s positive impact on brand perception at times when IKEA was struck by the negative effects caused by closed stores and logistics problems during lockdown. However, what is most important is that the society has begun to shift and law

Background

One in three women in the region have experienced some form of domestic abuse, and during the pandemic, the number even increased. IKEA’s mission is to create a better everyday life for all. That's why IKEA decided to act and started a partnership with local NGOs confronting this issue. By the end of 2022, IKEA wants to ensure that, for most people in the region, 'home' will be perceived as a safe place. OBJECTIVES & BRIEF: • To raise the perception of IKEA as a company with a positive impact on society and the environment • To raise awareness regarding domestic abuse, to decrease the acceptance of domestic violence in society • To create public debate and to pressure the political system to change the legislation in favor of victims by creating a strong coalition between the corporate world and legislators • To effect a positive change in the region

Describe the creative idea

A woman alone in a house is terrorized by an invisible malevolent force – glassware mysteriously smashes on the floor, creaky doors slam shut, objects are hurled at her, her wallet is empty while shopping… Domestic violence victims say that the constant fear and psychological abuse is much worse than the injuries. Moreover, showing the bruises and other marks of domestic violence in campaigns appear not to work anymore. Horror tropes were employed across media for audiences to understand that living with a bully is like living in a house of horrors. This is because “domestic abuse is real, even if it’s not visible”. The idea probes the veneer of a seemingly perfect household dripping with sleek Scandinavian style in order to reveal the reality of living in fear at home. A woman’s unseen aggressor turns out to be a less spiritual, but no less sinister being – her partner.

Describe the strategy

A woman alone in a house is terrorized by an invisible malevolent force – glassware mysteriously smashes on the floor, creaky doors slam shut, objects are hurled at her, her wallet is empty while shopping… Domestic violence victims say that the constant fear and psychological abuse is much worse than the injuries. Moreover, showing the bruises and other marks of domestic violence in campaigns appear not to work anymore. Horror tropes were employed across media for audiences to understand that living with a bully is like living in a house of horrors. This is because “domestic abuse is real, even if it’s not visible”. The idea probes the veneer of a seemingly perfect household dripping with sleek Scandinavian style in order to reveal the reality of living in fear at home. A woman’s unseen aggressor turns out to be a less spiritual, but no less sinister being – her partner.

Describe the execution

Based on the insight, we launched a 90s spot showing that domestic abuse is real even if it’s not always visible. It premiered in prime time in full length, and during the next 2 weeks, only shorter cuts were aired on TV. Simultaneously, the video was aired and widely shared online. We used the same message on the radio and on Spotify. In IKEA stores, a special interactive wall was installed where visitors could experience how the victims feel, which was also shown around shopping areas with the use of mirrors. Besides creating tailor-made social media content inspired by horror, we also worked with respected influencers including the former First Lady, Dagmar Havlová, IKEA leaders, and our own coworkers. All of the assets included link to a landing page where information regarding the issue could be found among contacts of the NGOs who help the victims.

List the results

With a strong 360 degree communication, we reached 50-70 % of the population in all three countries. - The perception of IKEA in the field of “Positive impact on society and environment” grew by 4 p.p. (comparison Q3 vs. Q4 2020, source: Next Generation Consumer Tracker, Kantar). - Ad Recall Lift: +26% in Czech Republic and +30% in Slovakia (more than double the IKEA benchmarks) - CPM: +45% against benchmark (although the campaign aired during the crowded holiday season) - During the campaign, Google registered a 500% increase in the search of domestic abuse topics. However, what is most important is that the society has begun to shift: In the Czech Republic, together with NGO NeNa we helped to change the law that now recognizes victims of sexual and domestic violence as particularly vulnerable victims