2018 Brand Experience & Activation

EXTRÄA HD

TitleEXTRÄA HD
BrandHÄAGEN DAZS
Product/ServiceICE CREAM ON DEMAND
Category A01. Food & Drink
Entrant PROXIMITY Boulogne-Billancourt, FRANCE
Idea Creation PROXIMITY Boulogne-Billancourt, FRANCE
Additional Company TF1 Boulogne-Billancourt, FRANCE
Credits
Name Company Position
Matthieu ELKAIM BBDO PARIS CHIEF CREATIVE OFFICER
Benjamin DESSAGNE BBDO PARIS EXECUTIVE CREATIVE DIRECTOR
Stéphane SANTANA BBDO PARIS EXECUTIVE CREATIVE DIRECTOR
Bruno BICALHO CARVALHAES BBDO PARIS CREATIVE
Antoine GAUQUELIN BBDO PARIS CREATIVE
Emmanuel DEVEZEAUX DE RANCOUGNE PROXIMITY PARIS VICE PRESIDENT
Nicolas CARLOTTI BBDO PARIS GROUP ACCOUNT DIRECTOR
Audrey BRAHIC BBDO PARIS ACCOUNT MANAGER
Anne LEPEZ BBDO PARIS ACCOUNT MANAGER ASSISTANT
Julien SANSON FLARE HEAD OF PRODUCTION
Pierre BOUDIN FLARE AGENCY PRODUCER
Martine FEREY BBDO PARIS POST PROCUTION DIRECTOR
Simon BENITAH BBDO PARIS POST PRODUCER
Emmanuelle AQUINO BBDO PARIS COMMUNICATION MANAGER
Stéphane FLOCH FLARE PRODUCER
Valentin VIGNET FLARE DIRECTOR
AU REVOIR CHARLIE AU REVOIR CHARLIE SOUND DESIGN AND MIX
Jérôme LORE MY TF1 VOD DEPUTY MANAGER VOD TF1 STUDIO
Manel BELARBI MY TF1 VOD MARKETING MANAGER
Hugo VIGNAUX MY TF1 VOD TECHNICAL MANAGER
Nicolas DEBIN MY TF1 VOD PRODUCT MANAGER
Elise BIOCHE HÄAGEN-DAZS MARKETING DIRECTOR
Bérengere DUPUI HÄAGEN-DAZS MARKETING MANAGER GM BRANDS
Lucie BARAS-RIVIÈRE HÄAGEN-DAZS SENIOR BRAND MANAGER
Charlotte AMPRINO HÄAGEN-DAZS JUNIOR BRAND MANAGER

Why is this work relevant for Brand Experience & Activation ?

This campaign is a genuine brand experience: By creating a brand new service available for all French movie-lovers, Häagen-Dazs and its Exträa HD activation bring the pleasure you get from watching a good movie to a whole new level: from an evening routine to an extremely indulgent and seamless “sofa experience” powered by Häagen-Dazs. Moreover, Exträ HD turn out to be a very effective activation proving all consumers that what makes a movie moment so great is not just the video format (HD, Full HD, etc) but the overall experience, including the ice cream you can savor while watching.

Background

Häagen-Dazs, one of the leading premium ice cream brand in France was facing very aggressive competitors trying to replace the brand’s domination in one of the key Ice Cream consumption moment: when you come back from work and just chill and watch a movie at home. The Brief: Find a relevant way to create a new appeal for Häagen-Dazs in this very disputed moment. The Objective: Get more consumers to discover how having the best Ice Cream when watching a movie is the only way to get the ultimate “sofa experience” they are craving for.

Describe the creative idea

Exträa HD by Häagen-Dazs The first ever movie viewing option that includes ice cream delivery. An innovating service implemented in France’s biggest video-on-demand provider. Presented as a brand new video format supplanting HD or Full HD, Exträa HD became the living proof that the ultimate home-movie experience is not only a matter of video format (because nothing compare to the pleasure you get from watching a good movie with the perfect Ice Cream in hand).

Describe the strategy

Häagen-Dazs’s main target are women aged 25yo to 35yo that are passionate foodies for whom a good moment is not complete if it does not include the “sweet treat” that fits. As for this target one of the best moment of the day is their home-movie chill on the evening when they are back from work, we decided to provide them with a powerful and relevant solution that will keep this moment perfect thanks to Häagen-Dazs. Our strategy was based on the following insight: “it’s only when you start watching your favorite movie that you realize you don’t have Ice Cream in you fridge anymore” Extäa HD brings a direct and contextualized solution to this problem in order to secure this moment as “the best moment of the day” for the target.

Describe the execution

Exträa HD was created in partnership with My TF1, the largest VOD platform in France, Haagen-Dazs created a new viewing option to improve every movie: The Extra HD button. In a single click, users can now instantly choose their most beloved Haagen-Dazs flavor to go with their film and have it delivered in less than 30 minutes, exactly when the movie really starts. Available from 6 to 11pm, exactly when VOD viewership and ice cream consumption are at their highest rates, Häagen-Dazs created the ideal option to buy ice cream in the perfect place and at the perfect time.

List the results

With this initiative, Häagen-Dazs reached 2.7 million potential new customers (on TF1 VOD). The total reach of the campaign was also improved by the important number of press mentions of the initiative in French’s most famous lifestyle and movie-related magazines and media websites. The main business outcome was that by turning a video-on-demand platform into a permanent e-commerce platform, Häagen-Dazs generate a large amount of incremental sales that would have never occurred otherwise.