Title	DESIGN DELIVERED
Brand	WOLT
Product/Service	WOLT APP
Category	A06. Retail
Entrant	KALLAN & CO Helsinki, FINLAND
Idea Creation	KALLAN & CO Helsinki, FINLAND

Name	Company	Position
Martin Mohr	Kallan & Co	Head of Innovation
Graziano Monteleone	Kallan & Co	Designer
Hannu Koho	Kallan & Co	Design Director
Scott Lyttle	Kallan & Co	Webdesigner
Aleksi Tappura	Kallan & Co	Webdesigner
Anne Törnroos	Anne Törnroos	Stylist
Kimmo Metsäranta	Kimmo Metsäranta	Photographer

Why is this work relevant for Brand Experience & Activation ?

By using Wolt's already existing service but completely repurposing it to create something new and very unexpected, we managed to create an amazing brand experience that added value not only for the current and new users, but for a whole community of local grassroots artists and designers. We managed to associate food delivery service with high art and design, and was hailed as "the most innovative campaign during Helsinki Design Week, ever".

Background

As a state-of-the-art, award-winning food delivery service, Wolt cares about design. Good design really makes a difference in today's noisy world and Wolt wanted to put a focus on this aspect of their service. But how exactly does a food delivery app promote good design in a way that resonates with people?

Describe the creative idea

During Helsinki Design Week, the food delivery app Wolt wanted to do something fresh and unexpected. The service would deliver art and design directly to peoples doorstep and in a matter of minutes. All in the app people already knew, but with a new type of restaurant offering something very different. Food for the mind.

Describe the strategy

The solution was found in a group of people who wholeheartedly cares about design. The local grassroots design and art community. As an aspiring artist or designer it can be a serious struggle to get noticed, establish a name and sell your work. So Wolt decided to flip things around - instead of delivering meals to this creative crowd, they would deliver their work to the world. All proceeds going directly to the designers and artists.

Describe the execution

Wolt partnered up with the local design festival Helsinki Design Week and local Aalto University and launched Design Delivered. Two months before the festival Wolt sent out a call for entries and received an overwhelming amount of submissions from the creative community. Of these submissions 60 participants were chosen by a jury consisting of high profile designers and concept chefs. Then finally, for 11 days during the design festival, Wolt surprised its users with a new kind of restaurant in its app. A restaurant selling soul-nourishing art and design from the local grassroots community, delivered straight to the doorstep by Wolt’s couriers and in a matter of minutes. All without changing anything in the app architecture itself.

List the results

For 11 days a food delivery service became a talking point in design and art circles all around the city and was hailed as “the most innovative campaign during Helsinki Design Week, ever”. Wolt and great design became synonyms. Best of all. Many works sold out as people added art and design to their food orders. Wolt asked “do you want art with that?” and the answer was clear. “Yes, yes we do”.